Keymy Ann Aponte Santana
Smithfield,VA
Summary
Proficient travel advisor with a proven track record in logistics support and travel research. Known for strong interpersonal skills and a team player attitude, ready to enhance client experiences through tailored travel solutions.
Overview
8
8
years of professional experience
Work History
Travel Advisor
Luminé Privé
Smithfield, VA
01.2026 - Current
- Assisted clients in identifying travel preferences and customized itineraries based on individual needs.
- Researched and recommended destinations, accommodations, and activities to enhance travel experiences.
- Coordinated logistics for bookings, including flights, hotels, and transportation services.
- Provided ongoing support to travelers during trips for seamless experiences and issue resolution.
- Utilized booking systems effectively to manage reservations and client information efficiently.
- Maintained current knowledge of travel industry trends, regulations, and safety protocols.
- Conducted post-travel follow-ups with clients to gather feedback on their experiences and identify areas of improvement.
- Attended training sessions, familiarization trips and site inspections to maintain current industry knowledge and gain insight into tourism trends.
Truck Washer
T & T Transportation
Canyon, TX
02.2018 - 09.2023
- Operated pressure washing equipment to maintain cleanliness of trucks and trailers.
- Conducted thorough inspections to identify and address maintenance needs on vehicles.
- Collaborated with team members to streamline truck washing processes for increased efficiency.
- Implemented safety protocols during washing procedures to ensure compliance and minimize risks.
- Promoted a professional image for the company via meticulous attention to detail in all aspects of truck washing services.
- Provided support during busy periods or staff shortages as needed, stepping in to perform additional duties when necessary.
- Improved overall fleet appearance by removing dirt, grime, and debris from trucks on a regular basis.
- Upheld high standards in cleanliness and appearance of the workspace, contributing to a positive customer experience.
Education
Computer Science
ECPI University
Virginia Beach, VA04-2028
Skills
- Travel industry experience
- Excellent customer service
- Team player attitude
- Advanced itinerary planning
- Budgeting and financial skills
- Strong interpersonal skills
- Regulations and compliance
- Logistics support
- Travel research
- Retail sales
- Client relationship building
Timeline
Travel Advisor
Luminé Privé
01.2026 - Current
Truck Washer
T & T Transportation
02.2018 - 09.2023
Computer Science
ECPI University