Keyonna Allen
Stone Mountain,GA
Summary
Results-driven Apartment Leasing Consultant with proven expertise in property management and tenant relations. Skilled in coordinating community events, managing lease documentation, and resolving tenant concerns. Eager to leverage strengths to drive resident engagement and foster a welcoming environment.
Overview
2
2
years of professional experience
Work History
Apartment Leasing Consultant
onsite residential
Stone Mountain, Georgia
07.2024 - Current
- Facilitated property tours and addressed leasing inquiries for residents.
- Processed applications for prospective tenants and conducted background checks.
- Managed lease documentation to ensure regulatory compliance.
- Provided exceptional customer service to enhance tenant relationships.
- Resolved tenant conflicts through persuasive communication and in-depth knowledge of leasing agreements.
- Welcomed prospective tenants at the property entrance and answered questions about the property.
- Created targeted marketing materials to effectively showcase available units.
- Coordinated community events to boost resident engagement and foster satisfaction.
- Collaborated with maintenance staff to address resident concerns promptly.
- Assisted in coordinating move-in activities such as scheduling maintenance requests or providing access to the premises.
- Performed periodic market surveys of comparable properties in order to adjust rental rates accordingly.
- Monitored rent roll activity on a daily basis to ensure accuracy.
- Generated reports related to occupancy numbers, delinquencies, and rents received as requested by management personnel.
Education
High School Diploma -
Towers High School
Decatur, GA05-2015
Skills
- Property management
- Lease administration
- Applicant screening
- Background check process
- Lease agreements
- Fair housing laws
- Record keeping
- Unit inspection
- Lease renewals
- Marketing strategies
- Community engagement
- Customer relationship management
- Customer service
- Complaint resolution
- Maintenance requests
- Time management
- Attention to detail
- Team collaboration
- Administrative support
- Telephone and email etiquette
Timeline
Apartment Leasing Consultant
onsite residential
07.2024 - Current
High School Diploma -
Towers High School