Keyosha Kirkland
Washington,DC
Summary
Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in Desired Position role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bistro Server
Bis Bistro
Washington DC
09.2023 - Current
- Assisted in the training of new bistro servers, sharing valuable experience and effective techniques for providing exceptional service.
- Streamlined order-taking process by utilizing digital tools, resulting in shorter wait times for guests.
- Enhanced customer satisfaction by providing efficient and attentive service in a high-paced bistro environment.
- Conducted inventory checks regularly, ensuring adequate stock levels for uninterrupted service operations.
- Increased repeat business through friendly and professional interactions with guests, remembering their preferences and dietary needs.
- Handled guest complaints professionally and efficiently, resolving issues promptly to maintain overall satisfaction.
Server
Commissary
Washington DC
03.2022 - 07.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Provided efficient food and beverage service, concentrating on customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Dietary Aide/Dietary Clerk
MedStar Georgetown University Hospital
Washington, DC
11.2022 - 01.2024
- Checked temperatures of hot food before serving it to patients and residents.
- Observed special diets prescribed by physicians or nutritionists.
- Filled and served various beverages for customers.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Delivered meals to residents and patients in their rooms when requested.
- Informed supervisor about any changes in patient's dietary needs or preferences.
- Packaged and bagged cooked food and prepared items.
- Provided nutritional advice to residents and patients regarding their diet plans.
- Followed dietary procedures in accordance with established policies.
- Kept records of meal service for accurate billing.
Education
High School Diploma -
Eastern Senior High Schhol
Washington, DC06-2009
Skills
- Dining room service
- Healthcare
- Therapeutic diets
- Food handling safety
- Dining room setup
- Nutrition knowledge
- Kitchen equipment operation
- Team collaboration
Certification
- CPR
- Food handler certification
Timeline
Bistro Server
Bis Bistro
09.2023 - Current
Dietary Aide/Dietary Clerk
MedStar Georgetown University Hospital
11.2022 - 01.2024
Server
Commissary
03.2022 - 07.2024
High School Diploma -
Eastern Senior High Schhol