Keysha Klaub
Forsyth,GA
Summary
Dynamic and organized professional with a strong background in customer service and medical administration. Expert in HIPAA compliance and patient care, with a proven ability to streamline operations and enhance client satisfaction. Recognized for compassionate communication and effective time management skills.
Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Dedicated phlebotomist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Receptionist/Shampoo Technician
Jagged Edge Hair Salon
04.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Scheduled and Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing inventory phone calls, emails, and walk-in clients.
- Handled cash transactions and maintained sales and payments records accurately.
- Assist hair dresser with color, perms, high-lites, shampoo's and blow outs.
Medical Administrator/Staff Nurse
Walnut Creek Family Practice
03.2007 - 11.2010
Assist in various procedures
Sterilized instruments and equipment
Continued education
Maintained accurate medical records
Administer drug test for workman's comp.
Administer vaccinations and medications
Check vitals,blood, pressure, ekg, Labs, X-rays
Education
Certificate of Technical Studies - Phlebotomy
Phlebotomy Training Specialist
Hapeville, GA07-2023
Servsafe Certification - Hotel, Motel, And Restaurant Management
National Resturant Association
McDonough, GA03-2022
Custodial Maintenance
Central Georgia Technical College
Macon, GA02-2022
Certificate - Cleaning And Sanitizing
Wiregrass Georgia Technical College
Valdosta, GA02-2022
Certificate - Business And Finance Development
Wiregrass Georgia Technical College
Valdosta, GA02-2022
Onyx Oologist - Nail Technician
Georgia Career Institute
Conyers, GA05-2013
Certificate of Technical Studies - Medical Administration/ Billing Coding
Everest Institute
Jonesboro, GA08-2008
GED -
Eagles Landing HS
McDonough, GA08-2000
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Active listening
- Customer service
- HIPAA compliance
- Insurance verification
- Patient confidentiality
- Invetory
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Sample and specimen collection
- Butterfly needle technique
- Vital signs monitoring
- Compassion and empathy
Certification
- First Aid Certification
- Georgia Driver's License
- ServSafe Food Handler's Certification
- OSHA Certified
Timeline
Receptionist/Shampoo Technician
Jagged Edge Hair Salon
04.2023 - Current
Medical Administrator/Staff Nurse
Walnut Creek Family Practice
03.2007 - 11.2010
Certificate of Technical Studies - Phlebotomy
Phlebotomy Training Specialist
Servsafe Certification - Hotel, Motel, And Restaurant Management
National Resturant Association
Custodial Maintenance
Central Georgia Technical College
Certificate - Cleaning And Sanitizing
Wiregrass Georgia Technical College
Certificate - Business And Finance Development
Wiregrass Georgia Technical College
Onyx Oologist - Nail Technician
Georgia Career Institute
Certificate of Technical Studies - Medical Administration/ Billing Coding
Everest Institute
GED -
Eagles Landing HS
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