KeyShawn Douglas
District Heights,MD
Summary
Energetic individual with history of promoting positivity and program engagement. Work effectively within teams to develop creative ideas and solutions to complex issues. Dedicated to meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
Unarmed Security Officer
Allied Universal Security
Arlington, VA
01.2022 - Current
- Completed full building and grounds patrols to spot and investigate concerns.
- Monitored alarm systems to detect any unauthorized entries into protected areas.
- Responded quickly to incidents and assessed active situations for security concerns.
- Directed guests around building and answered accessibility questions.
- Patrolled commercial property and associated parking garage.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
Extreme Teen Staff Member
North Forestville Community Center
District Heights, MD
12.2014 - Current
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Resolved conflicts that arose between teens by listening to complaints and finding appropriate solutions.
- Supervised teens activities to address behavioral issues and promote fun, safety and inclusivity.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Bus Attendant
PGCPS Transportation
Capital Heights, MD
12.2014 - 08.2017
- Provided physical assistance while loading and unloading passengers to promote safety and minimize delays at each route stop.
- Supervised students and maintained discipline on bus to reduce driver distraction.
- Partnered with bus driver to load and unload special needs students and equipment for safe departure and arrival.
- Communicated with bus drivers, contractors and schools regarding route changes.
- Enforced Maryland safety guidelines for passenger transportation to keep children safe and driver free of distraction.
- Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
- Completed timely and detailed incident reports, following corporate guidelines for accurate recordkeeping.
- Completed daily attendance logs for all routes.
- Informed parents of student behavioral changes to formulate guidelines and solutions.
- Monitored behavior to keep order and prevent bus driver from being distracted.
- Built and maintained positive relationships with teachers, students and parents.
- Liaised with bus driver to conduct emergency evacuation drills.
- Informed substitute and newly assigned drivers of routes and directions to maintain timely schedule.
- Communicated with bus driver to meet students' medical, physical and behavioral needs during transport.
- Executed emergency response by employing established protocols and medical guidelines.
- Assisted with safe and efficient boarding of all bus passengers.
Administrative Assistant
Deerfield Run Community Center
Laurel, MD
09.2015 - 06.2017
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Handled client correspondence by helping the clients input the data for course registration.
- Supported efficient meetings by organizing and strategizing the clients needs.
Education
Bachelor of Science - Exercise Science
Chowan University
Murfreesboro, NC12.2021
Associate of Arts -
Feather River College
Quincy, CA05.2017
High School Diploma -
Dr. Henry A. Wise Jr. High School
Upper Marlboro, MD06.2014
Skills
- Computer Proficiency
- Documentation and Recordkeeping
- Team Leadership
- Friendly, Positive Attitude
- Time Management
- Teamwork and Collaboration
- Scheduling Events and Programs
- Verbal and Written Communication
- Recreational Program Planning
- Customer and Service-Oriented
- Safety Demonstrations
- Attention to Detail
References
References available upon request.
Timeline
Unarmed Security Officer
Allied Universal Security
01.2022 - Current
Administrative Assistant
Deerfield Run Community Center
09.2015 - 06.2017
Extreme Teen Staff Member
North Forestville Community Center
12.2014 - Current
Bus Attendant
PGCPS Transportation
12.2014 - 08.2017
Bachelor of Science - Exercise Science
Chowan University
Associate of Arts -
Feather River College
High School Diploma -
Dr. Henry A. Wise Jr. High School
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