Keyundra Rutledge

• Ensure full compliance with FAA regulations and company safety policies across multi-segment daily operations
• Conduct safety briefings and verify proper use of safety equipment to maintain cabin readiness
• Respond to in-flight medical and security situations while maintaining passenger safety and confidence
• Utilize Crew Resource Management (CRM) to coordinate effectively with flight deck and cabin crew
• De-escalate disruptive passenger situations to preserve a safe and professional cabin environment
• Deliver consistent, high-quality customer service in a fast-paced, high-volume operation
• Adapt quickly during irregular operations to support on-time performance and passenger satisfaction

• Enforced security protocols and regulations to maintain airport safety standards

• Responded to security incidents with professionalism and attention to safety procedures

• Assisted travelers with directions, policies, and regulatory questions

• Maintained situational awareness to identify potential security threats

• Led front-end operations to ensure efficient customer transactions
• Provided high-level customer service and resolved customer concerns
• Assisted with training and supporting team members
• Maintained accuracy and professionalism in a high-volume environment