INGRIS CERRATO
Patterson,CA
Summary
Innovative professional in workforce training and development, known for high productivity and efficiency in task completion. Possesses specialized skills in instructional design, employee engagement strategies, and performance assessment tools. Excel using communication, adaptability, and leadership to foster learning environments that promote growth.
Overview
11
11
years of professional experience
2
2
Certifications
Work History
Learning Trainer
Amazon
Tracy, California
05.2025 - Current
- Standardized and delivered training for 150+ new employees across 100+ sessions, maintaining a 93% post-training assessment pass rate.
- Analyzed employee progress data within Amazon’s Learning Management System to identify skill gaps, leading to targeted retraining that improved team productivity by 2% and reduced operational errors by 10%.
- Utilized Quicksights to document and track 200+ individual training hours, providing real-time progress reports to senior leadership to drive 100% team certification.
- Maintained 100% audit-ready certification records for 300+ PIT operators, ensuring full compliance with OSHA regulations and internal safety standards to eliminate documentation-related risk.
Inventory Control and Quality Assurance/Learning Ambassador
Amazon
Tracy, California
05.2023 - Current
- Executed monthly physical inventory counts of over 18,961 bins, maintaining a record accuracy rate of 99.7%
- Streamlined inventory workflows by implementing bin counting software, resulting in a reduction of quality defects by 10%
- Led 100+ comprehensive training sessions on standard operating procedures, resulting in a 27% reduction in departmental errors and ensuring 100% compliance with safety/operational standards
- Supervised a team of 20+ associates, optimizing real-time headcount while exceeding hourly volume target of 134 units per hour, and maintaining 100% team quality scores through active floor coaching and SOP enforcement.
Clinical Externship/Training for Phlebotomy
Modesto Junior College, Modesto
Modesto, California
01.2024 - 02.2025
- Performed veni-puncture and capillary punctures for 50 patients per shift, achieving a 0% specimen rejection rate through meticulous labeling and verification.
- Maintained 100% compliance with CLIA and HIPAA health regulations, passing 100% consecutive internal audits with zero deficiencies.
- Managed the digital intake of 50+ patient records daily into Epic, maintaining 100% data integrity and HIPAA compliance.
Administrative Specialist
LEGACY TRANSPORT LLC
01.2015 - 01.2020
- Maintained a 100% accurate physical and digital filing system, ensuring materials were audit-ready and compliant with standards for sensitive data.
- Managed daily bookkeeping functions for a $20,000 budget, maintaining 100% accuracy in ledger entries and ensuring zero discrepancies during monthly audits.
- Maintained 2 active business partnerships, achieving a 80% retention rate of referring agencies through consistent follow-up, rapid inquiry response, and high-quality service delivery.
Education
High School Diploma -
Patterson High School
Patterson, CA06-2011
Certified Phlebotomy Technician 1 - Phlebotomy
Modesto Junior College
Modesto, CA3 2025
Skills
- Instructional design
- Curriculum development
- Learning management
- Learning systems
- Quality assurance
- Training coaching
- Microsoft Office proficiency
- Multitasking abilities
- Feedback delivery
- Interpersonal communication skills
- Written communication
Languages
Spanish
Certification
Forklift certified
Timeline
Learning Trainer
Amazon
05.2025 - Current
Clinical Externship/Training for Phlebotomy
Modesto Junior College, Modesto
01.2024 - 02.2025
Inventory Control and Quality Assurance/Learning Ambassador
Amazon
05.2023 - Current
Administrative Specialist
LEGACY TRANSPORT LLC
01.2015 - 01.2020
High School Diploma -
Patterson High School
Certified Phlebotomy Technician 1 - Phlebotomy
Modesto Junior College