Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kezia Rodriguez

Uvalde,US

Summary

Dedicated team member with excellent communication skills and a pleasant demeanor. Well-organized and dependable, with an unwavering commitment to team success, business operations, and customer satisfaction. Capable of quickly learning and improving performance in order to meet and exceed customer demands and sales goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Manager

Hibbett Sports
02.2021 - Current
  • Promoted customer loyalty by resolving escalated conflicts to complete satisfaction
  • Improved sales, management, and operations performance by identifying and focusing on areas that needed improvement
  • Was in charge of opening and closing the store, as well as reconciling cash drawers and making bank deposits
  • Was in charge of supervising and training customer service representatives to ensure that they provided exceptional service throughout the entire experience.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Cashier

H-E-B
11.2018 - 04.2020
  • Credit cards, checks, gift cards, and coupons were all processed by me
  • Immediately informed the manager of any accidents, injuries, or unsafe working conditions
  • Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls
  • Keeping the checkout areas clean and orderly
  • Bagged merchandise with care and efficiency to minimize damage
  • Sanitized the workspace and equipment.

Education

Dental Assisting

The College of Health Care Professions
09.2023

High School -

Uvalde High School
01.2020

Skills

  • Customer service excellence
  • Store cleanliness and appearance
  • Customer needs assessment
  • Customer greeting
  • Cleaning and sanitizing
  • Hardworking
  • Excellent active listening
  • Leadership

Certification

  • RDA - Registered Dental Assistant
  • Certified Dental Assistant

Timeline

Manager

Hibbett Sports
02.2021 - Current

Cashier

H-E-B
11.2018 - 04.2020

Dental Assisting

The College of Health Care Professions

High School -

Uvalde High School

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Kezia Rodriguez