Summary
Overview
Work History
Education
Skills
Organizations
Awards
Timeline
Generic

Kayla Hackett

Crystal Springs,MS

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards


Highly motivated Retail Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.


Versatile Inventory Specialist with advanced problem-solving and time management abilities. Proficient project coordinator and administrative leader.

Highly familiar with inventory counts, business audits and documentation requirements.


Enthusiastic Camp Counselor with childhood education background and diverse sports knowledge. Supervised community-based children's sporting activities and promoted development of good sportsmanship and self-confidence. Excellent communications and relationship-building skills enabled achievement of desired goals.

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Overview

3
3
years of professional experience

Work History

Server

Sonic's Drive-In
06.2020 - 08.2020
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Greeted new customers, discussed specials, and took drink orders.
  • Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
  • Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.

Sales Associate

Home Depot
06.2021 - 08.2021
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Inventory Specialist

RGIS
06.2022 - 08.2022
  • Performed data entry and completed proper paperwork.
  • Completed physical inventory counts each month.
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.

Camp Counselor

Blue Lake Fine Arts Camp
06.2023 - 08.2023
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
  • Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
  • Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
  • Promoted camper growth through individualized attention, mentorship, and skill-building opportunities.

Education

Bachelor of Arts - Music

Alcorn State University
Lorman, MS
12.2024

High School Diploma -

Crystal Springs High School
Crystal Springs, MS
01.2020

Skills

Problem-Solving

Positive Engagement

Team Leadership

Effective Communication

Attention to Detail

Inventory Control

Teamwork and Collaboration

Customer Service

Time Management

Problem-solving skills

Strong Work Ethic

Exceptional customer service

Cash Handling

Guest Engagement

Organizations

  • Tau Beta Sigma National Honorary Band Sorority, Inc.- Spring ‘24 Initiate of Theta Gamma Chapter
  • Zeta Phi Beta Sorority, Inc - Spring ‘22 Initiate of Zeta Chapter
  • Sounds of Dynomite Marching Band Alcorn State University
  • National Society of Leadership and Success

Awards

  • Most Outstanding Sophomore Sounds of Dynomite Marching Band Alcorn State University
  • Inducted into the Crystal Springs High School Hall of Fame
  • Graduated with High Honors Crystal Springs High School
  • Drum Major Award(2018-2019)-Crystal Springs High School Band
  • Most Outstanding Flute(2017-2020) -Crystal Springs High School Band
  • Highest Average(2016-2017)-World Geography, MS Studies, and Foundations of Algebra
  • State Band Competition(2019-2020)-Excellent Drum Major Crystal Springs High School
  • State Band Competition(2018-2019)- Superior Drum Major Crystal Springs High School
  • Most Improvement Award(2018-2019)-Soccer Crystal Springs High School
  • Highest Average(2018-2019)-Crystal Springs High School Band
  • Highest Average (2017-2018) Crystal Springs High School Band
  • Copiah Academy Band Competition (2018-2019)-Superior Drum Major
  • Copiah Academy Band Competition (2019-2020)- Superior Drum Major
  • Recipient of the Student of the Month Crystal Springs High School

Timeline

Camp Counselor

Blue Lake Fine Arts Camp
06.2023 - 08.2023

Inventory Specialist

RGIS
06.2022 - 08.2022

Sales Associate

Home Depot
06.2021 - 08.2021

Server

Sonic's Drive-In
06.2020 - 08.2020

Bachelor of Arts - Music

Alcorn State University

High School Diploma -

Crystal Springs High School

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Kayla Hackett