Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
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Khadidiatou Ndir

Boston,USA

Summary

Enthusiastic, empathetic, dedicated and service-driven professional with over 10 years of customer service experience, including 6 years as a dedicated cabin crew member in the airline industry. Recognized for delivering elevated in-flight service with grace, professionalism, and cultural sensitivity. Skilled in fostering a luxurious and welcoming onboard atmosphere while upholding the highest standards of safety and care.

Overview

3
3
years of professional experience

Work History

Sales Advisor

HUGO BOSS Fashions
02.2025 - 06.2025
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Collaborated with team members to achieve monthly sales goals and improve overall performance.
  • Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
  • Developed long-lasting client relationships by providing exceptional customer service.

Sales Advisor

Tiffany & Company
11.2024 - 12.2024
  • Greeted customers and offered beverages.
  • Developed strong customer relationships through effective communication and personalized service to encourage repeat business.
  • Analyzed customer needs to recommend appropriate products, enhancing overall satisfaction.

Flight Attendant

Delta Airlines
06.2022 - 11.2024
  • Flight-Leader qualified, handled top-performing passengers, delivered exceptional customer service to ensure passenger satisfaction and comfort throughout flights.
  • Conducted pre-flight safety checks and ensured compliance with federal regulations and airline policies.
  • Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
  • Resolved passenger issues promptly, demonstrating strong problem-solving skills and maintaining a positive travel experience.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the Flight deck crew as needed.

Education

Bachelor of Education - Early Childhood

Georgia Gwinnett College
Atlanta, GA

Skills

  • Customer Service Excellence
  • Communication Skills
  • Active Listening
  • Teamwork
  • Multitasking
  • Problem-Solving
  • Safety-Minded
  • Medical Emergency Response
  • Flexibility & Adaptability
  • Cultural Awareness & Sensitivity
  • Professionalism

Accomplishments

  • Successfully responded to two in-flight medical emergencies, performing life-saving assistance, coordinating with crew to ensure passenger safety and care.
  • Crowned Miss Atlanta 2022 and placed Top 15 in the Miss USA organization beauty pageant showcasing confidence, elegance, and public representation under pressure.

Timeline

Sales Advisor

HUGO BOSS Fashions
02.2025 - 06.2025

Sales Advisor

Tiffany & Company
11.2024 - 12.2024

Flight Attendant

Delta Airlines
06.2022 - 11.2024

Bachelor of Education - Early Childhood

Georgia Gwinnett College

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