khadija ahmad
Summary
Dynamic Assistant Manager at Dunkin' Donuts with a proven track record in enhancing customer satisfaction and team efficiency. Skilled in operations management and team leadership, I successfully implemented feedback mechanisms that improved communication and streamlined processes, ensuring a clean and organized environment that elevated the customer experience.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Assistant Manager
Dunkin' Donuts
09.2024 - Current
- Assisted in daily operations to ensure team efficiency and task completion.
- Collaborated with team members to enhance customer service quality and satisfaction.
- Supported project management by organizing schedules and coordinating resources effectively.
- Implemented feedback mechanisms to improve communication within the team.
- Maintained accurate records of inventory and supplies for operational needs.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Education
Associate of Science - Supply Chian Management
Union County College
Cranford, NJ08-2006
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Operations management
- Verbal and written communication
Certification
- Certified ServeSafe food Protection Manager-2024
- ESL Certification-2023
Languages
Hindi
Full Professional
Timeline
Assistant Manager
Dunkin' Donuts
09.2024 - Current
Associate of Science - Supply Chian Management
Union County College