Summary
Overview
Work History
Education
Skills
Timeline
Generic

Khadija Ahmed

Phoenix,AZ

Summary

Supported teams in human resources and operations with 9 years of experience at Amazon across various roles in warehouse operations and employee development.

Assisted in employee relations, recruitment, and training delivery in fast-paced environments.

Collaborated with leadership to enhance employee engagement and streamline workforce operations.

Overview

10
10
years of professional experience

Work History

Warehouse Associate

Amazon Inc
01.2026 - Current
  • Executed order picking and packing tasks with an average speed increase of 15%, enhancing overall efficiency.
  • Collaborated with team members to optimize processes and achieve a daily shipping target boost by 20% within the first

quarter.

  • Operated warehouse forkifts and pallet jacks to handle over 1,000 packages daily, maintaining operational safety and

efficiency.

  • Maintained accurate inventory records using advanced warehouse management software, reducing discrepancies.
  • Implemented routine safety checks and promptly reported equipment issues, resulting in improved operational continuity

Human Resources Specialist

AMAZON INC
07.2021 - 01.2026
  • Developed and delivered management training programs on topics like performance management, coaching and employment law compliance
  • As a Tier 3 Recruiter, I led the recruitment and promotional processes by aiding the Hiring Manager in selecting excellent talent, with a focus on developing Process Assistants for internal candidate. Streamlined the recruitment process, successfully filling 30+ positions
  • Facilitated Deep Dive meetings to deliver key HR updates and identify areas for improvement to senior leadership.
  • Provided HR guidance to leadership to align operational objectives with employee engagement strategies.
  • Provided comprehensive support to over 6,500 associates, offering guidance on benefits, attendance, and amazon policy
  • Develop and implement HR policies and procedures, collaborating with stakeholders to enhance operational efficiency and maintain compliance with labor laws.
  • Utilized HRIS systems (MyTime, People Portal, Salesforce) for data entry, modification, and reporting, driving key HR metrics.
  • Achieved a 100% satisfaction score from the How’s mydrive (HMD) engagement tool for seven consecutive months, focusing on associates engagement and communication effectiveness. Improved the building’s overall engagement score from 82% to 100% by consistently educating associates on the impact of their feedback on HR performance and fostering open communication.
  • Fostered positive workplace culture through employee relations initiatives, ensuring alignment with company policies and goals

Learning Trainer

AMAZON INC
04.2018 - 01.2021
  • Delivered comprehensive training to over 100 associates, maintaining Amazon Robotic safety standards and enhancing productivity.
  • Developed training materials and onboarding processes for new hires, ensuring consistency and quality.
  • Audited low-performing teams, resulting in productivity gains by optimizing takt time and standard work procedures.
  • Supported operational teams by identifying training needs, providing tailored learning solutions, and improving employee performance.
  • Led and developed Learning Ambassadors, driving personal growth and advancement opportunities.
  • Designed data-driven improvement plans, addressing performance gaps and boosting overall efficiency.
  • Facilitated onboarding sessions and employee engagement initiatives, ensuring alignment with company policies and goals.

Process Assistant

AMAZON INC
07.2016 - 04.2018
  • Streamlined inventory management processes to enhance accuracy and efficiency.
  • Trained new team members on operational protocols and best practices.
  • Analyzed workflow data to identify opportunities for process improvements.
  • Coordinated cross-functional communication to ensure smooth operations across departments.

Education

Associate of Arts -

South Central Community College
Mankato, MN

Skills

Talent management

Business Intelligence

Proficient with Excel and Word

Data Management

Process Improvement

Recruitment & Onboarding

HRIS applications proficient (Mytime/Peoplesoft/HRSC)

Problem-solving

Team collaboration

Timeline

Warehouse Associate

Amazon Inc
01.2026 - Current

Human Resources Specialist

AMAZON INC
07.2021 - 01.2026

Learning Trainer

AMAZON INC
04.2018 - 01.2021

Process Assistant

AMAZON INC
07.2016 - 04.2018

Associate of Arts -

South Central Community College
Khadija Ahmed