Khadija Magsby
Indianapolis,IN
Summary
Dynamic professional with a proven track record at Burrows Remodeling, excelling in administrative duties and client support. Demonstrated strong multitasking abilities while enhancing workflow efficiency and implementing new processes. Skilled in Microsoft Office Suite and fostering positive team environments, contributing to timely project completions and exceptional customer satisfaction.
Overview
11
11
years of professional experience
Work History
Assistant
Burrows Remodeling
03.2017 - 05.2026
- Coordinated project schedules to ensure timely completion of remodeling tasks.
- Manage customer inquiries and provided detail information on remodeling services.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Assisted manager in all aspects of business operations.
- Increased efficiency by implementing new processes and providing administrative support to management.
- Schedule appointment for consultation and follow up meetings with clients.
- Performed other duties assigned by supervisor.
Mailroom Assistant
Group 1001
03.2025 - 10.2025
- Sorted and distributed incoming mail efficiently to ensure timely delivery across departments.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Organized and prioritized mail processing tasks to enhance workflow efficiency and reduce delays.
- Document and process checks before depositing to customers.
- Maintain files and filing keeping sensitive information confidential.
- Enter data into spreadsheets using Microsoft Excel and other similar programs.
- Print letters to be inserted into the folding machine and metered the envelopes for outgoing via UPS USPS and FedEx.
- Handle all incoming mail separated and scanned into correct folder and documented.
Receiving Clerk
ERS Wireless
03.2023 - 11.2023
- Processed incoming shipments, verifying accuracy against purchase orders and packing slips.
- Received and inspected and coming shipments for quality and accuracy.
- Unloaded and unpacked incoming shipments to facilitate orders and verify accuracy of contents.
- Utilized forklift to transport pallets of goods to and from warehouse.
- Communicated with vendors and suppliers via email and phone to verify timely delivery of goods.
- Utilize inventory management software to track stock levels and orders.
- Properly labeled and stored goods in safe area to provide identification and avoid losses.
- Maintained accurate inventory records through diligent data entry, updating, and filing.
- Handled day-to-day shipping and receiving overseeing more than Number packages per day.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
Team Leader
Target Logistics
09.2022 - 03.2023
- Trained new team members on safety protocols and standard operating procedures.
- Train and instructed onboarding teams.
- Maintain and verify records of time, materials, expenditures and crew activities.
- Time management via systems and documentation.
- Monitor team performance to maintain quality standards.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Led by example, demonstrating commitment and professionalism that inspired team members to excel.
- Successfully manage multiple projects simultaneously utilizing organizational and time management skills.
Receiving Clerk
Newegg
04.2018 - 12.2021
- Utilized inventory management software to track stock levels and report discrepancies promptly.
- Unloaded incoming shipments and organize products in designated areas.
- Operated forklifts and pallet jacks to transport materials within the warehouse.
- Data entry using Excel Windows 10 and Ms word to process inventory and communicate with out of state colleagues.
- Check orders against invoices to ensure accuracy before releasing them from the warehouse.
- Boosted customer satisfaction by diligently inspecting all received merchandise for damages or defects before distribution.
- Assistant in training new staff on safety protocols and receiving procedures.
Team Leader
Rays Trash
04.2015 - 04.2017
- Led team in optimizing logistics operations, enhancing workflow efficiency and service delivery.
- Coordinated workflow among team members to enhance productivity.
- Established clear expectations for employees providing guidance when needed.
- Letting meetings to align project goals and responsibilities.
- Train new employees on company policies and procedures.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Education
High School Diploma -
George Washington Community School
Indianapolis, IN06-2010
Skills
- File and record keeping
- Administrative duties
- Microsoft Office Suite
- Document preparation
- Task prioritization
- Data entry
- Picking and packing
- Heavy lifting
- Loading and unloading
- Order picking
- Material handling
- Shipping and receiving
- Order fulfillment
- Forklift operations
- Warehouse equipment maintenance
- Warehouse logistics
- Staff training
- Client support
- Cash handling
- Microsoft outlook, word, and Excel
- MS word, excel, and outlook
- Multitasking
- Computer skills
- Typing
- Certified forklift driver
- Shipment tracking
Timeline
Mailroom Assistant
Group 1001
03.2025 - 10.2025
Receiving Clerk
ERS Wireless
03.2023 - 11.2023
Team Leader
Target Logistics
09.2022 - 03.2023
Receiving Clerk
Newegg
04.2018 - 12.2021
Assistant
Burrows Remodeling
03.2017 - 05.2026
Team Leader
Rays Trash
04.2015 - 04.2017
High School Diploma -
George Washington Community School