Khadijah Arobo
Chippewa Manor
13
Years of experience
15
years of post-secondary education
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in afast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude, and excellent customer service.
Work History
Certified Nursing Assistant/Student Nurse Technician
1 Year- Assisted in patient care activities, ensuring comfort and safety during daily routines.
- Monitored vital signs and reported changes to nursing staff promptly for timely interventions.
- Supported activities of daily living, promoting independence and dignity among patients.
- Collaborated with the healthcare team to develop individualized care plans tailored to patient needs.
Certified Nursing Assistant
1 Year 6 Months- Administered daily patient care, including vital signs monitoring and personal hygiene assistance.
- Collaborated with nursing staff to develop individualized care plans for diverse patient needs.
- Assisted in mobility and rehabilitation exercises, enhancing patient comfort and recovery progress.
- Educated patients and families on health maintenance practices and post-discharge instructions.
Home Health Aide
10 Months- Provided compassionate personal care, including bathing, grooming, and meal assistance to enhance patient comfort.
- Assisted with daily living activities, promoting independence and dignity for clients in home settings.
- Monitored vital signs and reported changes in health status to healthcare professionals for timely interventions.
- Developed and implemented individualized care plans tailored to client needs in collaboration with families and healthcare teams.
Customer Service Representative/ Support Teir 1
2 Years 7 Months- Enhanced customer satisfaction by implementing feedback-driven service improvements.
- Assisted in training new team members on customer service protocols and tools.
- Resolved customer inquiries efficiently through phone, chat, and email communication.
- Managed escalated issues with a focus on swift resolution and client retention.
- Streamlined support processes to improve response times and service delivery quality.
Certified Nursing Assistant/Med Tech
2 Years 2 Months- Assisted residents with daily living activities, promoting independence and dignity.
- Monitored vital signs and reported changes in patient conditions to nursing staff.
- Implemented care plans in collaboration with interdisciplinary teams, ensuring personalized patient care.
- Trained new staff on best practices in resident care and safety protocols.
Physician
3 Years 8 Months- Diagnosed and treated diverse patient conditions in outpatient and inpatient settings.
- Collaborated with multidisciplinary teams to develop comprehensive treatment plans.
- Educated patients on disease prevention and health management strategies.
- Implemented evidence-based practices to enhance patient care quality and outcomes.
- Managed complex cases effectively, ensuring adherence to clinical guidelines and protocols.
Education
CNA - Nursing
M.D. - Medicine
Associate of Science - Nursing
CNA - Nursing
Skills
Complaint resolution
Multi-line phone talent
Good listening skills
Creative problem solving
Clinical charting
Healthcare ethics
HIPAA compliance
Effective communication
Task prioritization
Timeline
Certified Nursing Assistant/Student Nurse Technician
Chippewa Manor
08.2025 - CurrentRead More
Dove Healthcare Career Institute
CNA from Nursing
02.2024 - 04.2024Read More
Chippewa Valley Technical College
Associate of Science from Nursing
01.2024 - CurrentRead More
Certified Nursing Assistant
Veterans Home
12.2023 - 06.2025Read More
Home Health Aide
Home Instead Inc
01.2023 - 11.2023Read More
Customer Service Representative/ Support Teir 1
ShiftSmart
05.2020 - 12.2022Read More
CTK Healthcare And Career Institute
CNA from Nursing
05.2020 - 07.2020Read More
Certified Nursing Assistant/Med Tech
Irving Nursing And Rehabilitation
11.2017 - 01.2020Read More
Physician
Kubwa Medical Center
05.2013 - 01.2017Read More
Obafemi Awolowo University
M.D. from Medicine
05.2001 - 05.2013Read More