Khadijah Otenigbagbe
Chicago ,IL
Summary
Dynamic professional with experience at Heartland Alliance, excelling in youth development and trauma-informed care. Proven ability to foster teamwork and enhance communication among at-risk youth. Strong customer service skills demonstrated as a Fashion Advisor at Lavish Furs, where I maintained VIP relationships and delivered exceptional styling consultations. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Overview
6
6
years of professional experience
Work History
Youth Care Worker
Heartland Alliance
10.2023 - 01.2025
- Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
- Conducted regular safety checks and maintained facility cleanliness, ensuring a secure and hygienic environment for all program participants.
- Improved communication skills among youths by encouraging group discussions and collaborative projects.
- Enhanced youth development by implementing structured activities and educational support.
- Utilized trauma informed care approaches when working with clients who
Sales Associate / Fashion Advisor
Lavish Furs
10.2020 - 01.2024
- Delivered luxury styling services and fashion consultations to upscale clientele.
- Developed strong product knowledge of premium fur lines and seasonal collections.
- Maintained VIP relationships through follow-ups and private appointments.
- Assisted with custom fittings, special events, and exclusive showings.
Retail Sales Associate
House of CB
08.2018 - 01.2020
- Provided personalized styling recommendations to clients in a fast-paced boutique setting.
- Exceeded sales goals through upselling and product education.
- Supported store presentation and merchandising setup.
- Cultivated knowledge of brand identity and new collections.
Education
Bachelor of Science - Biology
Chicago State University
Chicago, IL12-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Multicultural sensitivity
- Child development
- Mandated reporting
Languages
English
Yoruba
Timeline
Youth Care Worker
Heartland Alliance
10.2023 - 01.2025
Sales Associate / Fashion Advisor
Lavish Furs
10.2020 - 01.2024
Retail Sales Associate
House of CB
08.2018 - 01.2020
Bachelor of Science - Biology
Chicago State University
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