Khadijah Ramos
Digital Marketing Specialist
Bldg, 15 Zone 50, St. 418 Al Thumama Doha
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Successful Digital Marketing Specialist skilled at planning, executing and optimizing online marketing strategies. Promotes products successfully through multiple digital strategies.
Proficient Graphic Designer knowledgeable about logos, key visuals marketing materials and website design. Demonstrated success at providing complete business services to corporate clients.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Customer Service Agent
Qatar Airways
Doha
03.2021 - Current
- Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
Digital Marketing Specialist
Azym Technologies
Doha
07.2020 - 07.2021
- Created and deployed social media content, engaged with target audiences and boosted reach with strategic ad placements.
- Optimized e-commerce campaigns through A/B testing to increase online sales.
- Created reports on digital marketing efforts using analytics tools to track and measure digital marketing success for management.
- Managed digital projects from initial concept through final implementation and live monitoring.
Senior Graphic Designer
Just Us & Otto
Doha
10.2018 - 10.2019
- Completed final touches for projects such as images sizes and font selection.
- Developed creative design for print materials, brochures, banners, and signs.
- Met with customers to present mockups and collect information for adjustments.
- Created digital image files for use in digital and traditional printing methods.
Education
International Advanced Diploma - Digital Media Technology
Informatics College Manila Campus
Manila Philippines 05.2011 - 05.2014
Skills
Complaint resolution
undefinedTimeline
Customer Service Agent
Qatar Airways
03.2021 - Current
Digital Marketing Specialist
Azym Technologies
07.2020 - 07.2021
Senior Graphic Designer
Just Us & Otto
10.2018 - 10.2019
International Advanced Diploma - Digital Media Technology
Informatics College Manila Campus
05.2011 - 05.2014
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