KHADIJAH Yaber
Seattle,WA
Summary
Caring and skilled shelter advocate passionate about positively impacting programs and helping participants by providing expert support. Familiar with de-escalation and always looking for ways to improve operations and personalize assistance. Well-organized and resourceful with detail-oriented and conscientious approach.
Overview
9
9
years of professional experience
Work History
Shelter Advocate
Sophia's Way
03.2024 - Current
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Connected clients with community resources and services, empowering them to achieve self-sufficiency and stability.
- Supported clients in navigating complex systems such as public assistance programs, housing applications, legal proceedings, or medical appointments.
- Increased awareness of domestic violence issues within the community through participation in outreach events and presentations.
- Coordinated volunteer efforts fostering positive relationships between volunteers and staff while enhancing overall efficiency and effectiveness.
Leasing consultant
Spring Brook Apartments
03.2024 - 06.2024
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Verified tenant incomes and other information before accepting lease applications.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Responded to requests and scheduled appointments for property showings.
Assistant property manager
Walls Property Management
02.2022 - 03.2024
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
Leasing agent
Cedar Crossing/Bellwether Housing
03.2020 - 11.2022
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
Leasing agent
Cedar Grove
02.2019 - 09.2020
- Open and secure models and show to prospects, lease renewals, answer phone and internet inquiries, keep accurate traffic information
Caretaker
Waterman Garden Convalescence
02.2016 - 10.2019
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Remained alert to problems or health issues of clients and competently responded.
- Developed strong relationships with residents and families, fostering trust and open communication.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Education
Associates in Sociology -
Cal State University
04.2015
DIPLOMA -
Ponchatoula High School
05.2012
Skills
- De-Escalation Techniques
- Motivational Interviewing
- Client Advocacy
- Self-Care Techniques
- Safety Planning
- Document filing
Activities
I like to read; write poetry; draw and dance. I used to volunteer at a convalescence home. I love to help the elderly and disabled. Giving back and helping just lifts my spirit.
Timeline
Shelter Advocate
Sophia's Way
03.2024 - Current
Leasing consultant
Spring Brook Apartments
03.2024 - 06.2024
Assistant property manager
Walls Property Management
02.2022 - 03.2024
Leasing agent
Cedar Crossing/Bellwether Housing
03.2020 - 11.2022
Leasing agent
Cedar Grove
02.2019 - 09.2020
Caretaker
Waterman Garden Convalescence
02.2016 - 10.2019
Associates in Sociology -
Cal State University
DIPLOMA -
Ponchatoula High School
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