Khaill Dumas
Kyle,TX
Summary
Dynamic and results driven professional with extensive experience in customer service at Lupe Tortilla. Proven ability to enhance customer satisfaction through effective communication and teamwork from Lowes. Skilled in multitasking and time management, consistently delivering prompt service and maintaining operational efficiency. Committed to creating memorable dining experiences while achieving sales goals.
Overview
2
2
years of professional experience
Work History
To-Go Server
Lupe Tortilla
Kyle, TX
08.2025 - Current
- Gave prompt and accurate food orders to customers, ensuring high satisfaction levels.
- Maintained cleanliness and organization of service area to enhance operational efficiency.
- Assisted with menu knowledge, providing recommendations to enhance customer dining experience.
- Collaborated with kitchen staff to coordinate order timing and special requests effectively.
Sales Associate
Lowes
Austin, TX
05.2025 - 08.2025
- Assisted customers in selecting products, enhancing overall shopping experience.
- Maintained knowledge of store inventory, ensuring accurate product information for customers.
- Operated point-of-sale systems efficiently, processing transactions with precision.
- Collaborated with team members to achieve daily sales goals and improve customer service.
Host
Chuy's
San Marcos, TX
01.2024 - 08.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
Bachelor of Science - Kinesiology
Austin Community College
Austin, Texas, TX05-2028
Skills
- Customer service
- Team collaboration
- Effective time management
- Quick learner
- Strong multitasking
- Self-motivated and disciplined
Languages
English
Native or Bilingual
American Sign Language
Professional Working
Spanish
Limited Working
Japanese
Limited Working
Timeline
To-Go Server
Lupe Tortilla
08.2025 - Current
Sales Associate
Lowes
05.2025 - 08.2025
Host
Chuy's
01.2024 - 08.2024
Bachelor of Science - Kinesiology
Austin Community College