KHALAH HARLING
Washington,DC
Summary
Hands on self-starter, capable of working in a fast paced professional environment with background in high-volume environments and competitive markets. Strong ability to use problem solving techniques to improve processes and resolve issues. Successful in working within a team to accomplish the goals of the unit, department, and organization. Excellent written and oral communication skills. Strong computer skills.
Overview
9
9
years of professional experience
Work History
Area Banker
Citibank
Washington, DC
02.2023 - Current
- Educate customers on features and benefits of banking products and services.
- Develop and maintain strong customer relationships, providing exceptional customer service and advice.
- Open, close, update accounts, and complete loan applications for customers.
Customer Service Representative
Office of Unified Communications
Washington, DC, DC
08.2022 - 02.2023
- Answer phone calls
- Consult with residents regarding inquiries about the district's government
- Connect residents to the appropriate representative for further assistance.
Online Order Fulfillment
Walmart
Washington, DC, DC
09.2021 - 04.2022
- Greet and acknowledge customers
- Locate, prepare, and package merchandise, ensuring accuracy of orders
- Make appropriate product substitutions
- Consult with customers as needed to ensure satisfaction.
Sales Associate
Target
Washington, DC
04.2015 - 05.2019
- Provided great customer service
- Received payments by cash, check, credit cards, gift cards, or automatic debits
- Stocked shelves with merchandise.
Education
High School Diploma -
Kipp Dc College Preparatory Academy Pcs
Skills
- Problem Solving Skills
- Proficient in Team Working
- Transactions and Cash Handling
- Effective Communication Skills
- Basic Computer Skills: MS Office Products, Mac OS, Google Docs Certified
- Time Management Skills
- Continuous Improvement
- Attention to Detail
- Administrative Assistance
- Human Resources Support
Timeline
Area Banker
Citibank
02.2023 - Current
Customer Service Representative
Office of Unified Communications
08.2022 - 02.2023
Online Order Fulfillment
Walmart
09.2021 - 04.2022
Sales Associate
Target
04.2015 - 05.2019
High School Diploma -
Kipp Dc College Preparatory Academy Pcs
Similar Profiles
Savanth ReddySavanth Reddy
Assistant Vice President of Global Wealth Management Tech Digital Intake & Engineering at CitibankAssistant Vice President of Global Wealth Management Tech Digital Intake & Engineering at Citibank
David Gay IIIDavid Gay III
Security Analyst at CitiBankSecurity Analyst at CitiBank
Shahenaz ShaikhShahenaz Shaikh
Senior Software Engineer at CitibankSenior Software Engineer at Citibank
Jill CoburnJill Coburn
Fraud Policy Officer, VP at CitibankFraud Policy Officer, VP at Citibank
Frank SmithFrank Smith
Line Cook at FoghillLine Cook at Foghill