KHALAYAH SANTIAGO
Mt. Vernon,NY
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets.
Overview
5
5
years of professional experience
Work History
Sales Associate
TJX Companies
08.2020 - 09.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Brand Representative
Hollister.Co
09.2017 - 12.2017
- Increased brand awareness by conducting product demonstrations and engaging with customers.
- Enhanced sales performance through effective communication of product features and benefits.
- Assisted in organizing promotional events, boosting brand visibility and attracting new customers.
Food and Beverage Cashier
Costa Food Inc.
05.2017 - 09.2017
- Enhanced customer satisfaction by efficiently processing food and beverage orders and payments.
- Streamlined the ordering process for increased accuracy and reduced wait times.
- Collaborated with team members to provide exceptional service and maintain a clean, welcoming environment for patrons.
Education
Bachelor of Science - Human Services
Monroe College
New Rochelle, NY06.2022
Skills
- Order Processing
- Upselling
- Client Account Management
- Customer Needs Assessment
- Business Development
- Multi-tasking strength
Timeline
Sales Associate
TJX Companies
08.2020 - 09.2022
Brand Representative
Hollister.Co
09.2017 - 12.2017
Food and Beverage Cashier
Costa Food Inc.
05.2017 - 09.2017
Bachelor of Science - Human Services
Monroe College
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