Khaleel Watkins
Chicago,IL
Summary
Motivated individual with experience in customer service and sales. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
Work History
Cook
University Of Chicago Medicine
02.2022 - 10.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Retail Customer Service Associate
T-Mobile
01.2019 - 12.2021
- Recommended appropriate services to customers and helped overcome objections with persuasive communication style.
- Kept customer spaces clean, neat and organized for maximum appeal.
- Fulfilled customers' special requests for merchandise and delivery times.
- Upsold and cross-sold customers on available products and services, consistently exceeding sales targets with proactive strategies.
Customer Service Representative
Target
02.2017 - 12.2018
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Responded to customer requests for products, services, and company information.
- Utilized customer service software to manage interactions and track customer satisfaction.
Education
No Degree -
Marie Sklodowska Curie Metropolitan High School
Chicago, ILSkills
- Exceptional leadership skills
- Substantial verbal and written communication
- Product and Service Sales
Timeline
Cook
University Of Chicago Medicine
02.2022 - 10.2023
Retail Customer Service Associate
T-Mobile
01.2019 - 12.2021
Customer Service Representative
Target
02.2017 - 12.2018
No Degree -
Marie Sklodowska Curie Metropolitan High School
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