Khali Ricks
San Jose,CA
Summary
Dynamic Sales Associate with strong customer service skills and a focus on maintaining store organization. Committed to enhancing customer experiences and fostering team collaboration.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
Great America
Santa Clara, CA
03.2025 - Current
- Assisted customers with product selection and provided detailed information.
- Collaborated with team members to ensure efficient store operations.
- Participated in training sessions to learn about product features and benefits.
- Restocked shelves and ensured products were clearly labeled and visible.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
Sales Associate
Champs
Santa Clara, California
12.2024 - 03.2025
- Assisted customers with product selection and provided detailed information.
- Collaborated with team members to ensure efficient store operations.
- Responded to customer inquiries and resolved issues promptly.
- Restocked shelves and ensured products were clearly labeled and visible.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Assisted customers with product selection, sizing and styling.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained cleanliness of store environment including floors, windows, displays.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
Sales Associate
Cinemark Theaters
Milpitas, California
05.2024 - 12.2024
- Processed sales transactions accurately using point-of-sale systems.
- Responded to customer inquiries and resolved issues promptly.
- Engaged customers in conversation to build rapport and encourage purchases.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
Education
High School Diploma -
Case Adult Education
CampbellSkills
- Customer service
- Team collaboration
- Visual merchandising
- Point-of-sale transactions
- Product knowledge
- Inventory management
Certification
- Received a Food Handler Certificate
Timeline
Sales Associate
Great America
03.2025 - Current
Sales Associate
Champs
12.2024 - 03.2025
Sales Associate
Cinemark Theaters
05.2024 - 12.2024
High School Diploma -
Case Adult Education