Khalia Ransome
Bronx
Summary
Outstanding customer service, communication, and interpersonal skills. Ability to assist co-workers and customers utilizing best practices. Detail oriented, strong organizational skills with ability to carry out tasks with minimal supervision. Proven ability to work effectively with diverse personalities in a tactful, decisive, and resourceful manner. Proficient in Microsoft Word, Excel, PowerPoint, Outlook, Social Media Platforms. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Flight Attendant
Delta/Endeavor Air
Bronx
07.2022 - 03.2026
- Ensured passenger safety through thorough pre-flight briefings and safety checks.
- Provided exceptional customer service by assisting passengers with inquiries and needs.
- Collaborated with crew members to maintain a smooth in-flight experience for all guests.
Home Health Aide
Amazing Home Care CDPAP
Bronx
01.2023 - 04.2023
- Help patients with medication
- Assists with walking
- Housekeeping (cleaning)
- Monitor Exercise
- Check Pressure
Customer Service Assistant
Legends Hospitality
Bronx, NY
09.2021 - 04.2022
- Answer and direct phone calls
- Organize and schedule appointments
- Order office supplies and research new deals and suppliers
- Plan meetings and take detailed minutes
- Interacted with clients on the phone, internet, and face-to-face in a professional manner.
- Met with all customer needs and exceed expectations, upholding our strong reputation.
- Yankee Stadium
Security Guard
Legends Hospitality
Bronx, NY
03.2015 - 09.2015
- Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
- Wrote reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
- Monitored and adjusted controls that regulate building systems, such as air conditioning, furnace, or boiler.
- Yankee Stadium
Sales Associate
Footlocker
Bronx, NY
07.2013 - 09.2013
- Greeted customers and ascertain what each customer wants or needs.
- Recommended, selected, and help locate or obtain merchandise based on customer needs and desires.
- Computed sales prices, total purchases, and receive and process cash or credit payment.
- Prepared merchandise for purchase or rental.
- Answer questions regarding the store and its merchandise.
Education
Diploma -
High School Of Graphic Communication And Arts
New York, NYSkills
- Monitoring
- Time Management
- Active Listening
- Customer service
- Team collaboration
- Effective communication
- Attention to detail
Certification
- 8 Hour Security Certification
- 16hour Security Certification
- New York State Security License
- F-01 Fire Guard Certification
- Child Care Certification
Timeline
Home Health Aide
Amazing Home Care CDPAP
01.2023 - 04.2023
Flight Attendant
Delta/Endeavor Air
07.2022 - 03.2026
Customer Service Assistant
Legends Hospitality
09.2021 - 04.2022
Security Guard
Legends Hospitality
03.2015 - 09.2015
Sales Associate
Footlocker
07.2013 - 09.2013
Diploma -
High School Of Graphic Communication And Arts