Microsoft Word
Khalid Guled
IT Service Desk Job
Brockton,Massachusetts
Summary
Goal-oriented manager with distinguished experience in tech industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
3
3
year of professional experience
Work History
Technology Sales Supervisor
Staples
500 Westgate Dr, Brockton, MA 02301
03.2023 - Current
- Cultivated a culture of continuous improvement within the technology sales department, inspiring staff members to exceed their professional potential.
- Established strong relationships with key clients to maintain long-term business partnerships and drive revenue growth.
- Collaborated with marketing teams to develop targeted promotional campaigns that effectively boosted product awareness among potential customers.
- Maximized profits through adept negotiation tactics during contract discussions with clients.
- Boosted technology sales by conducting personalized product demonstrations and addressing customer concerns.
- Streamlined internal communication processes across departments, promoting collaboration between sales staff, technical support teams, and other relevant stakeholders in the organization''s operations.
Education
Bachelor of Science - Computer And Information Systems Security
University of Massachusetts - Boston
Boston, MA 05.2001 -
High School Diploma -
Brockton High School
Brockton, MA 05.2001 -
Skills
Salesforce proficiency
Strategic selling
Solution selling
Objection handling
Systems and software expertise
Professionalism
Sales Statistics Analysis
Software
Microsoft Excel
Java
JavaScript
Linux
Timeline
Technology Sales Supervisor
Staples
03.2023 - Current
Bachelor of Science - Computer And Information Systems Security
University of Massachusetts - Boston
05.2001 -
High School Diploma -
Brockton High School
05.2001 -