Khalid Rasouli
Brockton,MA
Summary
Proven Manager with a track record of enhancing team performance and customer satisfaction at Tasty Fried Chicken. Excelled in vendor management and problem-solving, achieving significant cost reductions. Skilled in relationship building and team leadership, consistently meeting and surpassing sales targets.
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
5
5
years of professional experience
Work History
Manager
Tasty Fried Chicken
09.2024 - Current
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Controlled costs to keep business operating within budget and increase profits.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Managed and motivated employees to be productive and engaged in work.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Fryer
Boston Fried Chicken
07.2022 - 04.2024
- Guaranteed proper preparation of fried menu items to avoid over-seasoning, overcooking or under-cooking issues.
- Adjusted oil cooking temperatures and monitored vats closely to avoid overheating.
- Ordered food products from different vendors to find best prices and meet food budget costs.
- Wrapped, dated and rotated food items to properly store food and maintain freshness.
- Unloaded food supplies from distributor trucks and efficiently organized inventory.
- Read food order slips and listened to verbal instructions to properly prepare food for customers.
- Prepared all food orders within [Number] to [Number] minutes to maintain high standards and customer satisfaction.
- Improved performance by training and mentoring new staff members and monitoring kitchen and customer areas.
- Read food order slips or received verbal instructions to properly prepare and cook food.
- Communicated closely with servers to fully understand special orders for customers.
- Operated fryers and grills by pouring oil and placing food items on surface to fry or grill.
Delivery Driver
Uber Eats
05.2020 - 10.2020
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Verified accuracy of all deliveries against order forms.
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Cashier Ma
Captain Fried Chicken
10.2019 - 05.2020
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked with floor team and managers to meet wide range of customer needs.
Education
Bachelor of Science - Neuroscience
Wheaton College
26 E Main St, Norton, MA 0276605-2025
Skills
- Marketing
- Project management
- Relationship building
- Vendor management
- Recall management
- Sanitation management
- Waste management
- Temperature control
- Multitasking Abilities
- Task prioritization
- Problem-solving abilities
- Laboratory techniques
- Team leadership
poetry, Cars, languages,
I write poetry in 3 different languages love cars since childhood and languages i feel like i learn very fast very interested about different languages
Languages
Persian
Native or Bilingual
Urdu
Native or Bilingual
Hindi
Professional Working
Arabic
Limited Working
Turkish
Full Professional
English
Full Professional
Timeline
Manager
Tasty Fried Chicken
09.2024 - Current
Fryer
Boston Fried Chicken
07.2022 - 04.2024
Delivery Driver
Uber Eats
05.2020 - 10.2020
Cashier Ma
Captain Fried Chicken
10.2019 - 05.2020
Bachelor of Science - Neuroscience
Wheaton College
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