Khalif Robinson
Buckeye,AZ
Summary
Veteran professional with 10 years of experience in high-stakes law enforcement, emergency response, and investigative roles within the U.S. Air Force. Proven expertise in analyzing reports, handling complex situations, and providing clear communication across stakeholders. Adaptable, disciplined, and driven to serve clients with empathy and professionalism. Adept at multitasking, resolving disputes, managing high-volume communications, and accurately documenting findings to support decision-making in structured environments. Currently pursuing transition into the insurance industry to apply structured incident investigation experience to claims resolution.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Flight Sergeant / Team Leader
U.S. Air Force
11.2023 - 04.2025
- Led 12-member team protecting $6B in assets; ensured procedural compliance and real-time incident response.
- Designed and executed monthly readiness drills, improving inspection scores by 20%.
- Maintained 100% accountability of $346K in mission-critical equipment through systemized inventory control.
- Regularly coordinated high-stress responses via radio and phone, adapting communication for clarity and urgency.
Area Supervisor / Host Nation Coordinator
U.S. Air Force – NATO Mission
11.2022 - 11.2023
- Managed multinational security efforts protecting $6.1B in reserve assets, including high-volume emergency scenarios.
- Documented incident logs and outcomes for compliance audits in alignment with NATO/DoD standards.
- Liaised with foreign officials during escalations, demonstrating cultural sensitivity and communication flexibility.
- Evaluated events for procedural violations and applied corrective recommendations to mitigate liability.
Monitoring Facility Operator (MFO)
U.S. Air Force – NATO Mission
10.2020 - 11.2022
- Monitored and triaged alerts across $94M security system; logged and investigated over 200 critical alarms.
- Verified personnel credentials and vault access; recorded all activity in real-time for audit accuracy.
- Deployed response teams and documented all escalations with detailed narrative reporting.
- Applied risk-based decision-making to assess level of threat and prioritize appropriate action.
Base Defense Operations Controller
U.S. Air Force
05.2019 - 10.2020
- Directed operations across 20 security checkpoints covering 9.4K personnel and $3.4B in infrastructure.
- Captured real-time data in detailed logs and provided briefings to senior leadership to inform decisions.
- Acted as centralized dispatcher for emergency services, handling over 50 call-based escalations monthly.
- Improved shift documentation processes and cross-team communication handoffs.
Law Enforcement Patrolman
U.S. Air Force
12.2017 - 04.2019
- Conducted incident investigations, gathered evidence, and submitted actionable reports used in internal reviews.
- Responded to emergency calls and provided on-scene coordination with law enforcement and medical teams.
- Supported high-volume, emotionally sensitive scenarios with composure and empathy.
Education
Bachelor of Science - Homeland Security
University of Maryland Global Campus
Adelphi, MD12.2025
Associate of Arts - Criminal Justice
University of Maryland Global Campus
Adelphi, MDSkills
- Claims investigation and documentation
- Customer communication and empathy
- Risk assessment and damage evaluation
- Incident response and analysis
- Security systems management
- Report writing and data accuracy
- Crisis decision-making
- Team leadership and coaching
- Multitasking in call environments
- Systematic organization
Certification
- Google Cybersecurity Professional Certificate, 2025
- Airman Leadership School, 2019
- Principles of Instruction, 2020
Additional Details
Active Secret Security Clearance, 10-Year U.S. Air Force Veteran | Honorably Discharged, Seeking to leverage military investigative and procedural experience in the insurance claims field
Timeline
Flight Sergeant / Team Leader
U.S. Air Force
11.2023 - 04.2025
Area Supervisor / Host Nation Coordinator
U.S. Air Force – NATO Mission
11.2022 - 11.2023
Monitoring Facility Operator (MFO)
U.S. Air Force – NATO Mission
10.2020 - 11.2022
Base Defense Operations Controller
U.S. Air Force
05.2019 - 10.2020
Law Enforcement Patrolman
U.S. Air Force
12.2017 - 04.2019
Bachelor of Science - Homeland Security
University of Maryland Global Campus
Associate of Arts - Criminal Justice
University of Maryland Global Campus
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