Khalil Callender
Brockton,MA
Summary
Dynamic and dedicated professional with extensive experience at Market Basket, excelling in customer service and cash handling. Proven ability to foster positive relationships, resolve complaints effectively, and train new staff. Recognized for strong work ethic and integrity, consistently promoting a welcoming atmosphere that encourages repeat business.
Overview
2
2
years of professional experience
Work History
Cashier/Barista
Market Basket
Brockton, MA
06.2023 - Current
- Maintained a clean and organized checkout area to promote a welcoming atmosphere.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Learned and adhered to company policies regarding returns, exchanges, and refunds.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints promptly, fostering positive relationships and repeat business.
- Trained new baristas on equipment operation and customer service techniques.
Education
Bachelor Of Music - Music Performance
Howard University
Washington, DCSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Cash handling
- Written and verbal communication
- Problem-solving
Timeline
Cashier/Barista
Market Basket
06.2023 - Current
Bachelor Of Music - Music Performance
Howard University