Program management professional with proven track record in leading cross-functional teams and driving project success. Skilled in strategic planning, risk management, and resource allocation. Known for adaptability, problem-solving, and fostering collaboration to achieve results. Proficient in optimizing processes and aligning initiatives with organizational objectives.
Overview
4
4
years of professional experience
Work History
Workforce Program Manager
The Just One Project
05.2025 - Current
Developed and delivered a 20-hour workforce readiness program (resume writing, interviewing, communication, soft skills, conflict resolution).
Established and maintained employer partnerships to provide clients with preferential resume review and interview opportunities.
Supported clients in building confidence and skills to achieve sustainable employment.
Managed stakeholder relationships, ensuring alignment with organizational goals and project objectives.
CoC Case Manager
The Just One Project
06.2024 - 05.2025
Coordinated care plans for clients, ensuring alignment with health and social services.
Conducted comprehensive assessments to identify client needs and develop tailored support strategies.
Monitored progress of care interventions, adjusting plans based on client feedback and evolving needs.
Case Manager
Hope For Prisoners
07.2023 - 05.2024
Managed client enrollment, needs assessments, and individualized case planning to ensure compliance with program requirements.
Coordinated referrals to community resources, including educational programs, vocational training, and counseling services.
Monitored client progress and maintained accurate records by documenting all activities in the Management Information System (MIS).
Strengthened program outcomes by fostering client accountability and supporting achievement of education, employment, and housing goals.
Ensured high-quality service delivery by adapting to client needs and providing additional support when barriers to success arose.
Lead Case Manager
Freedom House Sober Living
07.2022 - 07.2023
Managed a caseload of 30+ clients, conducting weekly case plans, overseeing housing transitions, and ensuring access to vital documents, employment, and recovery resources.
Collaborated with court coordinators and attended hearings twice weekly, providing real-time updates on client progress and submitting accurate documentation, including medication logs.
Partnered with clinical staff to deliver comprehensive support, maximizing opportunities for client success in recovery.
Maintained detailed statistical spreadsheets for courts, insurance providers, and internal reporting to track services and outcomes.
Mentored junior staff in effective case management strategies and best practices for client support.
Solar Sales Consultant
Ibakin Solar
05.2022 - 07.2023
I was a solar energy consultant who goes in to the homes of home owners who wish to know more about the benefits of solar energy compared to the power company. I oversee the sales process and update the client as each milestone is reached. I even conduct quarterly check-ups to see how solar has benefited their family.
Chauffeur/Driver
Bell Limousine
04.2021 - 08.2022
As a professional driver I was responsible not just for picking up and dropping off clients, I was their guide, friend, and concierge. I helped create a pleasant experience that made them want to return to Vegas.
Education
Non-Profit Management (Master of Public Administration) -
Grand Canyon University
Phoenix, AZ
09.2025
Communications (Bachelor's degree) - undefined
Grand Canyon University
Phoenix, AZ
04.2024
Skills
Case Management
Program management
MS office applications
Motivational Interviewing
Communication skills
Case management
Career counseling
Computer skills
Timeline
Workforce Program Manager
The Just One Project
05.2025 - Current
CoC Case Manager
The Just One Project
06.2024 - 05.2025
Case Manager
Hope For Prisoners
07.2023 - 05.2024
Lead Case Manager
Freedom House Sober Living
07.2022 - 07.2023
Solar Sales Consultant
Ibakin Solar
05.2022 - 07.2023
Chauffeur/Driver
Bell Limousine
04.2021 - 08.2022
Communications (Bachelor's degree) - undefined
Grand Canyon University
Non-Profit Management (Master of Public Administration) -