Khalilullah Marafi
Ellicott City,MD
Summary
Seasoned business owner offering solid background building and leading successful restaurant teams handling large volume of customers. Knowledgeable about enforcing safety and cleanliness standards and optimal inventory management strategies. Calm and level-headed in various situations.
Overview
19
19
years of professional experience
Work History
Restaurant Owner
Zara Food Inc.
Baltimore, MD
10.2015 - 10.2022
- Managed and supervised 15 employees
- Implemented operational procedures to maximize efficiency while minimizing costs.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Analyzed financial reports to identify areas of improvement or cost savings opportunities.
Operations Manager
Mazza Kabab
Catonsville, MD
03.2020 - 02.2023
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Published customer satisfaction results from feedback forms and correspondence.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Oversaw financial management, budget management, accounting and payroll activities.
Operations Manager
Crown Fried Chicken
Springfield Gardens, NY
01.2004 - 01.2015
- Ran day to day operations
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Analyzed, compiled and presented statistical, financial, and production processing reports to senior leadership.
- Tracked and replenished inventory to maintain par levels.
- Collaborated with management team on long-term strategic planning initiatives for the organization.
Skills
- Health Code Compliance
- Staff Leadership
- Labor Cost Controls
- Accounting Oversight
- Multilingual (English, Pashto, Urdu, Farsi)
- Customer Engagement
- Inventory Management
- Vendor Relations
Timeline
Operations Manager
Mazza Kabab
03.2020 - 02.2023
Restaurant Owner
Zara Food Inc.
10.2015 - 10.2022
Operations Manager
Crown Fried Chicken
01.2004 - 01.2015