Khaliyah Brown

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Trained and developed new incoming service staff.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

· Moved and arranged tables, chairs, and settings to accommodate large groups or guests with special needs.

· Maintained seating charts to optimize station rotations.

· Acted as a Lead Host during shifts which allowed me to delegate different tasks to other hosts based on their strengths and weaknesses.

· Delivered orderly and functional dining services resulting in positive guest feedback and reviews.

· Leveraged venue database to take reservations and collect customer information.

· Supported kitchen staff and servers with back-up food delivery and bussing support.

· Promoted specialties to customers through prepared talks at time of seating.