Khamaya Neal
Chicago,IL
Summary
Security Supervisor with 7+ years of experience leading security operations across healthcare, education, and corporate environments. Skilled in team supervision, investigations, staff scheduling, and regulatory compliance. Proven track record in reducing incidents, optimizing response times, and collaborating with law enforcement. Known for combining strong security presence with professional customer service.
Overview
8
8
years of professional experience
2021
2021
years of post-secondary education
Work History
Security Supervisor
Titan Security
Chicago, IL
06.2025 - Current
- Supervised security staff during shifts to ensure operational effectiveness.
- Conducted regular patrols to monitor premises and identify potential security risks.
- Assisted in training new security personnel on protocols and procedures.
- Managed access control systems to regulate entry and enhance safety measures.
- Responded promptly to incidents, maintaining a calm and professional demeanor.
- Documented security reports detailing incidents, observations, and visitor logs.
Security Supervisor
Monterrey Security
Chicago, IL
05.2024 - 05.2025
- Supervised daily security operations using CCTV, alarms, and access control systems.
- Reduced incident response times by 25% through improved patrol scheduling and team coordination.
- Conducted investigations into security breaches and prepared management reports.
- Collaborated with law enforcement and emergency services during critical incidents.
- Ensured compliance with OSHA and site safety regulations through regular audits.
Security Guard / Operations Specialist
Securitas Security Services USA
Chicago, IL
08.2023 - 11.2024
- Patrolled facilities, monitored CCTV and intrusion systems, and safeguarded assets.
- Prevented unauthorized access and theft through vigilant monitoring.
- Maintained detailed incident reports for compliance and management review.
- Trained and mentored new officers, strengthening team performance.
Security Supervisor
University of Chicago Medical Center
Chicago, IL
01.2021 - 11.2024
- Directed 12+ security officers managing access control and visitor management in high-traffic medical facilities.
- Reduced safety violations by 30% through proactive hazard assessments, training, and team mentoring.
- Developed and maintained security schedules, ensuring 24/7 coverage.
- Led incident investigations and coordinated emergency response drills.
- Delivered detailed compliance reports to administrators, demonstrating operational leadership.
Security Officer
Allied Universal Security Services
Chicago, IL
10.2018 - 11.2021
- Verified photo IDs and tickets to allow guests passage.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Confirmed visitor identification prior to granting entry into the building.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Monitored surveillance cameras and responded to suspicious activity.
UPS Preload Supervisor (Part-Time)
UPS
Chicago, IL
03.2017 - 12.2018
- Supervised daily operations in package loading areas.
- Trained staff on safety protocols and best practices.
- Coordinated workflow to ensure timely package dispatch.
- Monitored equipment performance and conducted routine maintenance.
Education
Associate of Applied Science - Criminal Justice
Olive Harvey College
Chicago, IL 01.2023 - 08.2025
Hirsch Metro High School
Chicago, ILSkills
- Security Leadership: Team Supervision, Scheduling, Training, Investigations
- Operations: Access Control, CCTV Monitoring, Patrols, Incident Reporting
- Compliance & Safety: OSHA Standards, Emergency Response, Risk Assessment, Regulatory Compliance
- Transferable Skills: Customer Service, Conflict Resolution, Operational Planning, Mentoring
Certifications
- State Security Guard License (PERC in Illinois)
- Certified Protection Officer (CPO)
- Certified Security Supervisor (CSS)
- Physical Security Professional (PSP, ASIS International)
- CPR / AED / First Aid Certification (Red Cross / American Heart Association)
- Crisis Prevention & Intervention (CPI)
Accomplishments
- Honor Roll
- Project Evolve
- GPA 3.5
Timeline
Security Supervisor
Titan Security
06.2025 - Current
Security Supervisor
Monterrey Security
05.2024 - 05.2025
Security Guard / Operations Specialist
Securitas Security Services USA
08.2023 - 11.2024
Associate of Applied Science - Criminal Justice
Olive Harvey College
01.2023 - 08.2025
Security Supervisor
University of Chicago Medical Center
01.2021 - 11.2024
Security Officer
Allied Universal Security Services
10.2018 - 11.2021
UPS Preload Supervisor (Part-Time)
UPS
03.2017 - 12.2018
Hirsch Metro High School