Khandra Barreras
Chico,CA
Summary
Dynamic professional with over 10 years in retail and property management, excelling at RSC Associates. Proven expertise in customer service and tenant relations, enhancing satisfaction and occupancy rates. Skilled in rent collection and vendor management, while fostering a collaborative team environment. Committed to maintaining high standards of property maintenance and operational efficiency.
Overview
2
2
years of professional experience
Work History
Resident Manager
RSC Associates
Chico, CA
01.2025 - Current
- Oversee Daily Operations
Manage the day-to-day operations of the residential property. - Tenant Relations
Address tenant inquiries, complaints, and service requests promptly and professionally. - Leasing and Occupancy
Show available units, screen prospective tenants, and handle lease agreements. - Rent Collection
Collect rent, issue receipts, and follow up on late payments. - Property Maintenance
Coordinate and/or perform routine maintenance, repairs, and emergency - Inspect Property
Conduct regular inspections to ensure the property is clean, safe, and well-maintained - Vendor Management
Coordinate with contractors and service providers for specialized repairs or services. - Move-in/Move-out Procedures
Handle inspections, paperwork, and logistics for new and departing tenants.
Server
Olive Garden
Chico, CA
11.2024 - Current
- Greet customers politely and promptly upon arrival.
- Present menus and explain daily specials or menu items as needed.
- Take food and beverage orders accurately.
- Input orders into the POS (Point of Sale) system correctly.
- Serve food and drinks in a timely and professional manner.
- Check in with customers to ensure satisfaction and address any issues.
- Refill drinks and clear plates as needed throughout the meal.
- Deliver checks, accept payments, and return change or receipts.
- Follow health and safety regulations, including food handling procedures.
- Clean and reset tables quickly for the next guests.
- Communicate with kitchen staff and other team members to ensure smooth service.
- Assist with opening and closing duties as assigned by management.
- Maintain a clean and organized work area including dining room and server stations.
- Upsell menu items when appropriate to enhance customer experience and sales.
Food Server
Cozy Diner
Chico, CA
06.2024 - 11.2024
- Greet customers politely and promptly upon arrival.
- Present menus and explain daily specials or menu items as needed.
- Take food and beverage orders accurately.
- Input orders into the POS (Point of Sale) system correctly.
- Serve food and drinks in a timely and professional manner.
- Check in with customers to ensure satisfaction and address any issues.
- Refill drinks and clear plates as needed throughout the meal.
- Deliver checks, accept payments, and return change or receipts.
- Follow health and safety regulations, including food handling procedures.
- Clean and reset tables quickly for the next guests.
- Communicate with kitchen staff and other team members to ensure smooth service.
- Assist with opening and closing duties as assigned by management.
- Maintain a clean and organized work area including dining room and server stations.
- Upsell menu items when appropriate to enhance customer experience and sales.
Receptionist Assistant
Richard Powell CPA
Chico, CA
08.2023 - 06.2024
- Managed front desk operations, ensuring smooth daily workflow and exceptional customer service.
- Assisted in scheduling appointments, coordinating meetings, and maintaining calendar accuracy.
- Handled incoming calls, directing inquiries to appropriate personnel for prompt responses.
- Maintained organized filing systems, enhancing document retrieval efficiency for team members.
Education
High School Diploma -
Deer Valley
Antioch, CA06.2001
Skills
- 10 years in retail
- Customer service
- Assistant store manager (retai)
- Supervisor
Timeline
Resident Manager
RSC Associates
01.2025 - Current
Server
Olive Garden
11.2024 - Current
Food Server
Cozy Diner
06.2024 - 11.2024
Receptionist Assistant
Richard Powell CPA
08.2023 - 06.2024
High School Diploma -
Deer Valley