Khaneja Banis
Lewisville,USA
Summary
Personable Healthcare Professional bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
12
12
years of professional experience
8
8
years of post-secondary education
Work History
Medical Assistant Instructor
Zollege
Grapevine, Texas
10.2025 - Current
- Develope curriculum for medical assistant training programs.
- Relay feedback on clinical settings' effectiveness in enabling students reach course and program goals.
- Instruct students on clinical and administrative procedures.
- Facilitate hands-on training sessions in lab environments
- Create a safe learning environment for medical assistants to practice clinical skills in a simulated setting
Medical Assistant Instructor
The College of Health Care Professions
Dallas, TX
09.2024 - Current
- Planning and developing curriculum for medical assistant programs
- Creating lesson plans and teaching methods for medical assistant courses
- Assessing student learning and progress in medical assistant courses
- Maintaining student records and preparing reports on student progress
- Coordinating with other faculty and administration to enhance the overall student learning experience
- Ensuring compliance with educational standards, regulations, and accreditation requirements
- Participating in faculty meetings, workshops, and continuous professional development activities
- Maintaining laboratory and classroom inventory, and ensuring equipment is in working condition
Lead Medical Assistant
Neurosurgery & Spine Specialists
Plano, TX
01.2023 - 09.2024
- Triage incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits
- Ensure patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service
- Increase clinic efficiency by training and mentoring new medical assistants on clinical procedures and best practices
- Assist physicians with minor surgeries, including preparing operating room and sterilizing instruments
- Establish team priorities, maintained schedules and monitor performance
- Managed insurance authorizations for medications, diagnostic tests, or procedures to facilitate timely access to necessary treatments for patients
Assistant Clinic Manager
Baptist Cancer Center
Memphis, TN
07.2015 - 12.2022
- Acted as liaison between upper management and clinical staff reporting updates and concerns to ensure seamless communication
- Assisted in the hiring process for new staff members, ensuring a diverse and talented team of healthcare professionals
- Increased overall efficiency of the clinic by developing and implementing new policies and procedures
- Maintained accurate records of employee attendance, performance reviews, payroll information
- Created customized care plans, working with hospital staff and families to assess and meet individual needs
- Collaborated with clinic manager to maintain daily operations
- Maintain positive/open communication with team (MAS & Providers)
- Coordinated with other healthcare providers to ensure quality of care for patients
- Tracked, organized and counted clinic stock and supplies
Medical Assistant
Valcee Medical
Memphis, TN
09.2014 - 07.2015
- Assisted healthcare providers with patient examinations and medical procedures
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Managed patient records using electronic health record systems efficiently
- Scheduled patient appointments and coordinated follow-up care effectively
- Maintained inventory of medical supplies and ordered replacements as needed
- Administered injections, medications and treatments as directed by the physician
- Measured vital signs and took medical histories to prepare patients for examination
Education
Bachelor of Health Administration
Strayer University
Memphis, Tennessee 09.2019 - 09.2023
Bachelor of Business Administration -
Strayer University
Memphis, Tennessee 09.2019 - 09/2023
Honoree of Medical Assisting -
Concorde Career College
Memphis, Tennessee 11.2014 - 11/2015
Diploma -
Horn Lake Highschool
Horn Lake, MS 08.2008 - 05.2012
Skills
- Clinical Leadership
- Schedule Preparation
- Complex Problem-Solving
- Vital signs monitoring
- Patient Care Coordination
- Business Administration
- Clinical procedures
- Student assessment
- Training implementation
Websites
Languages
English, Advanced
Timeline
Medical Assistant Instructor
Zollege
10.2025 - Current
Medical Assistant Instructor
The College of Health Care Professions
09.2024 - Current
Lead Medical Assistant
Neurosurgery & Spine Specialists
01.2023 - 09.2024
Bachelor of Health Administration
Strayer University
09.2019 - 09.2023
Bachelor of Business Administration -
Strayer University
09.2019 - 09/2023
Assistant Clinic Manager
Baptist Cancer Center
07.2015 - 12.2022
Honoree of Medical Assisting -
Concorde Career College
11.2014 - 11/2015
Medical Assistant
Valcee Medical
09.2014 - 07.2015
Diploma -
Horn Lake Highschool
08.2008 - 05.2012