Khang Tran
Yukon,OK
Summary
Outgoing and detail-oriented customer service professional with 5+ years of experience responding to all types of customer issues. Eager to work and boost sales with customer loyalty-building and sales skills.
Overview
7
7
years of professional experience
Work History
Sales Professional
Mathis Home Furniture
Oklahoma City, OK
09.2024 - 05.2026
- Promote and sell furniture displayed on show room floor
- Work directly with customers and employees across all departments
- Follow up with customer orders and inquires
- Answer customers questions about products, prices, availability, and product uses
- Emphasize product features based on analyses of customer needs
- Prepare sales tickets for orders obtained
- Assist customers in making product selections based on customers specifications
- Recommend, select, and help locate or obtain merchandise based on customer needs
Sales Representative
Battison Honda
Oklahoma City, OK
03.2023 - 09.2024
- Build and maintain a remarkable customer centered sales and service experience.
- Recommend, select and help locate or obtain inventory based on customer needs and desires.
- Prospect on a day-to-day basis by phone, mail and person to person.
- Maintain a prospective development plan.
- Follow up with customers regularly to ensure ongoing sales and service relationships are maintained.
- Monitor, track and strive to meet sales goals each month.
Sales Consultant
Larry H Miller Dodge Ram
Avondale, AZ
05.2022 - 02.2023
- Build and maintain a remarkable customer centered sales and service experience.
- Recommend, select and help locate or obtain inventory based on customer needs and desires.
- Prospect on a day-to-day basis by phone, mail and person to person.
- Maintain a prospective development plan.
- Follow up with customers regularly to ensure ongoing sales and service relationships are maintained.
- Monitor, track and strive to meet sales goals each month.
Assistant Store Manager
High Society
Norman, OK
04.2021 - 05.2022
- Successfully create a hospitable place for customers to enjoy and learn about our products.
- Ensure exceptional customer service is provided by a well trained, happy team.
- Ensure exceptional merchandising, branding and promotions.
- Communicate effectively with staff and customers to drive sales while providing excellent customer service.
- Demonstrate a working knowledge of state and municipal compliance and regulations.
- Ensure the overall safety & cleanliness of the store.
Customer Service Associate
Lowe's Home Improvement
Norman, OK
10.2019 - 03.2021
- Deliver excellent customer service
- Help customers find products and provide recommendations
- Help load customer merchandise
- Restock merchandise
Education
High School Diploma -
Norman North High School
Norman, OKSkills
- Communication skills
- Customer service
- Sales
- Bilingual
Languages
- English
- Spanish
- Vietnamese
Timeline
Sales Professional
Mathis Home Furniture
09.2024 - 05.2026
Sales Representative
Battison Honda
03.2023 - 09.2024
Sales Consultant
Larry H Miller Dodge Ram
05.2022 - 02.2023
Assistant Store Manager
High Society
04.2021 - 05.2022
Customer Service Associate
Lowe's Home Improvement
10.2019 - 03.2021
High School Diploma -
Norman North High School