Khanhai l Binns
Miramar,FL
Summary
Dependable sales professional with over 10 years of experience in inside sales and customer service. Skilled in managing sales pipelines, addressing customer inquiries, and fostering long-term client relationships. Committed to exceeding sales targets and enhancing overall customer experience.
Overview
33
33
years of professional experience
Work History
Inside Sales Representative
CED-HOLLYWOOD
Hollywood, FL
06.2018 - 03.2026
- Cultivated strong client relationships to enhance customer retention and satisfaction.
- Managed sales pipeline effectively, ensuring timely follow-ups and updates.
- Answered customers' questions regarding products, prices, and availability.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Medicare Insurance Agent
Connextionpoint
Sunrise, FL
12.2017 - 05.2018
- Educated clients on Medicare options, benefits, and enrollment processes.
Insurance Agent
Liberty National Life Insurance Company
Pompano Beach, FL
11.2016 - 12.2017
- Developed tailored insurance solutions to meet diverse client needs.
- Educated clients on policy benefits, enhancing understanding and retention.
Inside Sales Representative
World Electric Supply
North Miami Beach, FL
03.2007 - 10.2016
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Inside Sales Representative
Rexel Electrical Supply
Pompano Beach, FL
11.2004 - 03.2007
- Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
- Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Maintained current knowledge of evolving changes in marketplace.
- Achieved or exceeded company-defined sales quotas.
- Managed sales pipeline effectively, ensuring timely follow-ups and updates.
- Answered customers' questions regarding products, prices, and availability.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Warehouse Manager
World Electric Supply
Pompano Beach, FL
02.2000 - 11.2004
- Oversaw daily warehouse operations, ensuring compliance with safety regulations and best practices.
- Implemented process improvements, enhancing efficiency in order fulfillment and distribution.
- Trained and mentored staff on equipment operation and safety procedures, fostering a culture of continuous learning.
- Coordinated logistics for inbound and outbound shipments, improving delivery timelines and customer satisfaction.
- Developed standard operating procedures for warehouse processes, ensuring consistency across teams.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
Inside Sales Representative/Counter Salesperson
WESCO
Pompano Beach, FL
07.1993 - 11.1999
- Developed and maintained strong customer relationships through effective communication and follow-up strategies.
- Identified customer needs and provided tailored product solutions to enhance satisfaction levels.
- Contributed to team objectives in fast-paced environment.
- Conducted regular stock checks to ensure availability of merchandise for customers.
- Built strong rapport with customers, fostering loyalty and repeat business.
Education
High School Diploma -
American Senior High School
Hialeah, FLSkills
- Customer service
- Attention to detail
- Exceptional customer service
- Cheerful and energetic
- Product knowledge
- Relationship development
- Issue resolution
- Driven
- Teamwork and collaboration
- Dependable
Languages
English
Native or Bilingual
Timeline
Inside Sales Representative
CED-HOLLYWOOD
06.2018 - 03.2026
Medicare Insurance Agent
Connextionpoint
12.2017 - 05.2018
Insurance Agent
Liberty National Life Insurance Company
11.2016 - 12.2017
Inside Sales Representative
World Electric Supply
03.2007 - 10.2016
Inside Sales Representative
Rexel Electrical Supply
11.2004 - 03.2007
Warehouse Manager
World Electric Supply
02.2000 - 11.2004
Inside Sales Representative/Counter Salesperson
WESCO
07.1993 - 11.1999
High School Diploma -
American Senior High School