Khare White
Stone Mountain,GA
Summary
Highly motivated worker with extensive customer service, sales, and retail experience. Outgoing professional with track record of improving buying experience and elevating company profile within its target market. With well-honed work-ethic and situational dexterity would make an excellent asset to any professional or cooperate team.
Overview
6
6
years of professional experience
Work History
Store Advisor/ Manager-In-Training
Batteries Plus Bulbs
05.2023 - Current
- Boosted customer satisfaction by providing exceptional service and addressing product inquiries promptly.
- Managed store inventory efficiently, from weekly orders to in-store backstock, ensuring optimal stock levels for popular products as well as in-depth product knowledge.
- Enhanced store appearance by creating eye-catching product displays, aesthetic & hygienic maintainence, and meticulous organization.
- Developed strong relationships with customers, resulting in repeat business and increased sales.
- Identified and garnered commercial, professional, and personal sales through calculated conversation.
- Lifted/ transported SLI/SLA batteries and electronic apparel, weighing 50-150 lbs on a consistent daily basis.
- Assessed and repaired, minor and major, mechanical/electronic equipment needs.
- Used onboarding and RMS systems to research, coordinate, order, program (or shell replace), key cut, and run diagnostics on vehicular key fobs.
- Performed the occasional minor vehicular fuse replacement as well as auto battery servicing, which included but was not limited to: terminal protection, slot cleaning, electrical post restoration, etc.
- Replaced batteries and serviced, several brands/types of watches, key fobs, gate openers, garage door remotes and other remote-accessing devices.
- Performed opening and closing procedures properly and efficiently to standard on a daily basis.
- Trained multiple employees for the company.
Delivery Assistant
Faith & Harmony Logistics
03.2022 - 06.2022
- Enhanced delivery efficiency by optimizing routes and utilizing time-management skills.
- Improved customer satisfaction by providing timely and accurate deliveries, maintaining a professional demeanor.
- Ensured proper handling of materials & merchandise, preventing damages during transit.
- Assisted in loading and unloading trucks, ensuring safe transportation of goods.
- Provided commercial, residential, and industrial delivery services for both Home Depot & Lowes
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Corresponded clientele demands, store pick-up procedures, and company commands for seamless delivery and effitciency.
- Maintained accurate records of deliveries and pickups for efficient tracking and reporting purposes.
- Increased on-time delivery rates through effective communication with dispatchers and drivers regarding route changes or traffic conditions.
- Navigated through various weather conditions safely, ensuring timely deliveries without compromising package integrity.
Financial Specialist
UF Health
11.2021 - 02.2022
- Maintained positive working relationship with fellow staff and management.
- Assisted organizational efforts by filing, entering data and answering phones.
- Communicated with customers regarding insurance processes to maintain satisfaction.
- Managed provider calendars by adding new appointments and rebooking patients to accommodate last-minute schedule changes.
- Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
- Effectively utilized any and all operating systems, namely EPIC
Mobile Phone Technician
MarketSource
03.2021 - 07.2021
- Reset and restored mobile operating systems such to factory default settings to correct software-based faults for up to 15 customers daily
- Erased user data, debugged application issues, and refurbished devices for resale
- Backed up and restored user data to replacement devices, maintaining strict customer privacy protocols
- Applied external accessories such as screen protectors, skins and more
- Safely disposed of decommissioned devices, directing electronic waste to appropriate recycling facilities
- Adhered to repair and maintenance guidelines set down by MarketSource for mobile iOS and Android devices.
Customer Service Representative/ Clerical Assis.
Building Roses
05.2018 - 08.2021
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
- Provided clerical support by efficiently handling wide range of routine and special requirements including but not limited to individualized care plans, growth/financial charting, etc
- Drafted professional memos, letters and marketing material to support business objectives and growth
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
- Provided primary customer support to anywhere between 11 and 30 internal and external customers daily
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Bachelor of Arts - Real Estate, Majored in Interior Design
Georgia State University
Atlanta, GA03.2024
High School Diploma -
Georgia Cyber Academy
Atlanta, GA07.2019
Skills
- Interpersonal communication skills
- Customer Service Experience
- Multilingual (ie Spanish & French (Basic))
- Cashiering
- Multitask Efficiency
- Troubleshooting both iOS and Android Systems
- Great Team building and Leadership Skills
- Excellent People Skills
- Expert Time-Management
- Wise 1 Certified
- Sales and marketing strategies
Affiliations
05/2019, tucker high school-georgia cyber academy, Graduate Member of National Society of High School Scholars, Graduated with 3.9 GPA Month bachelor of fine arts, Georgia state university Former Member of Student Council 2
Languages
Spanish
Professional Working
Italian
Limited Working
Timeline
Store Advisor/ Manager-In-Training
Batteries Plus Bulbs
05.2023 - Current
Delivery Assistant
Faith & Harmony Logistics
03.2022 - 06.2022
Financial Specialist
UF Health
11.2021 - 02.2022
Mobile Phone Technician
MarketSource
03.2021 - 07.2021
Customer Service Representative/ Clerical Assis.
Building Roses
05.2018 - 08.2021
Bachelor of Arts - Real Estate, Majored in Interior Design
Georgia State University
High School Diploma -
Georgia Cyber Academy
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