Kharren Celle Pelayo
Beaverton,OR
Summary
Detail-oriented Clinic Administrative Preceptor who exhibits knowledgeable patient care , and stellar communication skills. Committed to organization, time management, and successful coordination between patients and professionals
Overview
12
12
years of professional experience
Work History
Patient Service Specialist/Preceptor
Providence Health & Services
Portlant, OR
06.2022 - Current
- Trained monitored progress of preceptees in meeting goals set forth by the program curriculum.
- Processed payments from patients and maintained knowledge of current insurance requirements for billing purposes.
- Supported hospital and clinic operations using customer service skills and detailed system knowledge.
- Performed administrative tasks such as filing, faxing documents, copying materials, and other clerical duties as needed.
- Coordinated with patients and healthcare professionals to meet patient needs.
- Scheduled patient appointments over phone and in person, maximizing productivity.
- Monitored daily workflow to ensure adherence to established policies and procedures.
Girls Lacrosse Varsity Head Coach
Hillsboro High School
Hillsboro , OR
02.2017 - Current
- Developed and implemented practice plans for varsity athletes.
- Evaluated athletes' performances in order to identify areas of improvement.
- Managed budgets related to travel expenses, equipment purchases, and other costs associated with running a successful program.
- Fostered positive relationships between players, staff members, parents, administrators, alumni and fans.
Shift Supervisor
STARBUCKS COFFEE COMPANY
Hillsboro , OR
10.2011 - 06.2022
- Ensured all safety and sanitation regulations were met throughout the shift.
- Conducted weekly inventory of supplies, equipment, and food items.
- Monitored staff performance to ensure quality standards were met.
- Assigned tasks to team members based on their strengths and skill sets.
- Resolved customer complaints in a timely manner.
- Maintained accurate records of daily transactions and deposits.
Education
Bachelor of Science - Health Sciences
Arizona State University
Tempe, AZ12.2021
Skills
- Appointment Scheduling
- Patient Interviewing Skills
- Office Administration
- Insurance Verification
- HIPAA Compliance
- Customer Service
- Problem Resolution
- Conflict Resolution
References
References available upon request.
Timeline
Patient Service Specialist/Preceptor
Providence Health & Services
06.2022 - Current
Girls Lacrosse Varsity Head Coach
Hillsboro High School
02.2017 - Current
Shift Supervisor
STARBUCKS COFFEE COMPANY
10.2011 - 06.2022
Bachelor of Science - Health Sciences
Arizona State University
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