Khatia Jijelava
Fort Lee,NJ
Summary
Goal-oriented manager with distinguished experience in Sales industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Detail-oriented , with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable , successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Sales Operations Manager
Phone Repair Galleria
09.2017 - Current
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Standardized and reduced email communications between employees by formulating and implementing field communication processes.
- Implemented systems and procedures to increase sales.
- Managed accounts to retain existing relationships and grow share of business.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Organized promotional events and interacted with community to increase sales volume.
Translator /Promoter
Georgian Hazelnut Company
10.2013 - 03.2015
- Provided product samples, coupons and informational brochures to persuade people to buy products.
- Learned about competitors' products and consumers' interests to answer questions and provide more complete information.
- Built professional network to establish and maintain relationships with community contacts, providers and others who may refer potential leads.
- Identified interested and qualified customers to provide potential customers with additional information regarding product.
- Maintained clean, organized and professional work environment.
- Greeted customers warmly and pleasantly answered inquiries.
- Worked with team to achieve sales goals for products.
- Increased sales by effectively communicating product benefits.
Education
Bachelor of Business Administration - International Business Management
Brooklyn College of The City University of New York
Brooklyn, NY01.2026
Bachelor of Business Administration - Business Administration
Tbilisi State University
Ilia Chavchavadze Avenue ,Tbilisi ,Georgia07.2013
Skills
- Sales Leadership
- Sales Targeting
- Staff Training
- Customer Service
- Sales Reporting
- Pre-Sales Support
- Customer Complaint Resolution
Languages
Georgian
Native or Bilingual
Russian
Full Professional
Timeline
Sales Operations Manager
Phone Repair Galleria
09.2017 - Current
Translator /Promoter
Georgian Hazelnut Company
10.2013 - 03.2015
Bachelor of Business Administration - International Business Management
Brooklyn College of The City University of New York
Bachelor of Business Administration - Business Administration
Tbilisi State University
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