Khatia Jijelava
Fort Lee,NJ
Summary
Enthusiastic Front Desk Coordinator with 7 years of experience in Customer Care. Offering friendly, solution-oriented problem-solving and organizational skills. Cultivating office community of professionalism and functionality.
Overview
11
11
years of professional experience
Work History
Front Desk Coordinator
Bridge Holistic Integrative Med
04.2024 - 09.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered customer telephone calls promptly and appropriately handled needs.
- Confirmed appointments, communicated with clients, and updated client records.
- Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally.
- Organized, maintained and updated information in computer databases.
Sales Operations Manager
Phone Repair Galleria
09.2017 - 03.2023
- Implemented systems and procedures to increase sales.
- Analyzed sales metrics to identify trends, opportunities, and areas for improvement in the overall operations strategy.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Organized promotional events and interacted with community to increase sales volume.
Translator /Promoter
Georgian Hazelnut Company
10.2013 - 03.2015
- Provided product samples, coupons and informational brochures to persuade people to buy products.
- Learned about competitors' products and consumers' interests to answer questions and provide more complete information.
- Built professional network to establish and maintain relationships with community contacts, providers and others who may refer potential leads.
- Worked with team to achieve sales goals for products.
- Increased sales by effectively communicating product benefits.
Education
Bachelor of Business Administration - International Business Management
Brooklyn College of The City University of New York
01.2026
Bachelor of Business Administration - Business Administration
Tbilisi State University
07.2013
Skills
- Administrative Skills
- File Management
- Customer Service Management
- Office Administration
- Data Entry
- Excell expert
Timeline
Front Desk Coordinator
Bridge Holistic Integrative Med
04.2024 - 09.2024
Sales Operations Manager
Phone Repair Galleria
09.2017 - 03.2023
Translator /Promoter
Georgian Hazelnut Company
10.2013 - 03.2015
Bachelor of Business Administration - Business Administration
Tbilisi State University
Bachelor of Business Administration - International Business Management
Brooklyn College of The City University of New York
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