As a highly motivated and results-driven professional, I am committed to delivering exceptional customer service and continually improving my skills and knowledge. My previous remote work experience has honed my ability to retain customers and drive business success. I am eager to bring my skills and experience to your company and contribute to your growth through another work-from-home opportunity.
Hi, I’m
Khaylia Burton
Houston,TX
Summary
Work History
WalmartHouston, TX
Customer Service Representative
Job overview
- My role was very interesting I’ve met many of different people
- I’ve spend many off nights helping train my other co-workers
- Provided accurate information about products and services to customers.
- Implemented innovative methods for streamlining the customer service process.
- Identified opportunities for upselling additional products or services based on customer needs.
Career at PrimeLa Marque, Texas
Customer Service Representative
Job overview
- Gathered customer feedback through surveys and used the data to improve customer service.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Provided accurate information about products and services to customers.
- Identified opportunities for upselling additional products or services based on customer needs.
- Provided exceptional customer service to ensure customer satisfaction.
CinnabonLufkin , Texas
Cashier Team Lead
Job overview
- Proven ability to learn quickly and adapt to new situations.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
Education
Gulfport Job Corps CenterGulfport, MS
High School Diploma
07-2017
University Overview
Skills
- Complaint resolution
- Data Collection
- Data Entry
- Account updating
- Product Knowledge
- Product Education
- Staff Training
Timeline
Gulfport Job Corps Center
High School Diploma
Customer Service Representative
Walmart
Customer Service Representative
Career at Prime
Cashier Team Lead
Cinnabon
Quote
The way to get started is to quit talking and begin doing.
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