Khediri Rihanna
Oklahoma City
Summary
Demonstrated experience in food preparation and customer service, effectively preparing sandwiches and beverages according to customer specifications while adhering to safety protocols. Maintained cleanliness of work areas and equipment, ensuring compliance with health standards and operational efficiency. Collaborated with team members to enhance workflow and provided training to new staff, contributing to a cohesive work environment. Consistently engaged with customers to address inquiries and resolve conflicts, fostering positive interactions aligned with company expectations.
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
1
1
year of professional experience
Work History
Crew Team Member
Tricia Whitmore
Oklahoma City
11.2019 - 09.2020
- Prepared sandwiches and drinks for customers according to their specifications.
- Followed all safety regulations while operating machinery or handling chemicals.
- Provided excellent customer service at all times.
- Cleaned work areas regularly throughout shift.
- Adhered to safety protocols when handling hazardous materials or working with heavy machinery.
- Reported any maintenance issues immediately to supervisor or manager.
- Inspected equipment for proper functioning prior to use.
- Operated cash register accurately and efficiently.
- Maintained cleanliness of store by sweeping, mopping, and dusting surfaces.
- Collaborated with other crew members to complete tasks quickly and efficiently.
- Provided training and guidance to new team members.
- Monitored expiration dates of food products.
- Answered customer questions regarding product features, pricing, availability.
- Performed store opening and closing procedures as directed by management team.
- Assisted customers with orders and inquiries.
- Greeted customers in a friendly manner upon entering the store.
- Inspected food products for quality and consistency and reported concerns to cooks.
- Followed orders of senior leadership with exacting accuracy in moment and without question.
- Washed dishes, cleaned countertops and sanitized high-use areas.
- Greeted customers and cultivated positive experiences in line with company standards.
- Resolved conflict according to company protocols.
- Operated, filled and cleaned beverage fountains by following accurate recipes of industrially packaged beverage mixtures.
- Swept, vacuumed and dusted areas periodically to maintain impeccable cleanliness.
- Served food quickly for positive guest experiences.
Education
GED -
GED
Oklahoma City, OK03-2023
Skills
- Food safety
- Cash handling
- Equipment maintenance
- Customer service
- Order fulfillment
- Team collaboration
- Conflict resolution
- Quality inspection
- Effective communication
- Time management
- Attention to detail
- Problem solving
- Positive attitude
- Customer engagement
- Cleaning and sanitation
- Reliability and punctuality
- Multitasking and organization
- Telephone etiquette
- Adaptability and reliability
- Food handling safety
- Problem-solving
- Menu memorization
- Teamwork and collaboration
- Basic math
- Food running
- Order management
Languages
French
Native/ Bilingual
Affiliations
- Painting
Timeline
Crew Team Member
Tricia Whitmore
11.2019 - 09.2020
GED -
GED