Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kevin Hernandez

Seaside,CA

Summary

I believe I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Punctual and honest with solid background in [Type] environments. Satisfies customers with exceptional service.

Overview

4
4
years of professional experience

Work History

Head Cashier and Supervisor

Home Depot
01.2021 - 10.2023
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
  • Verified accuracy of daily cashier batches by checking receipts, checks and cash.
  • Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
  • Observed associate flow and identified areas for mentoring and retraining, as well as highlighted associates exceeding expectations.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Built positive relationships with customers to increase repeat business.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Restaurant Busser

Catch Fish House
04.2020 - 09.2020
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Trained new staff in bussing and cleaning procedures.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Participated in pre-staging dining rooms for meals, arranging tables according to restaurant policies.

Education

High School Diploma -

Seaside High School
Seaside, CA
06.2020

Skills

  • Supply Restocking
  • Drawer Balancing
  • Price Verification
  • Equipment Troubleshooting
  • Training and Coaching
  • Stock Management
  • POS Systems
  • New Hire Training
  • Multi-Tasking Skill
  • Flexible Schedule
  • Positive Attitude
  • Strategic Planning
  • Data Analytics
  • Inventory Control

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Head Cashier and Supervisor

Home Depot
01.2021 - 10.2023

Restaurant Busser

Catch Fish House
04.2020 - 09.2020

High School Diploma -

Seaside High School

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Kevin Hernandez