KHERY NORRIS
Front Royal,VA
Summary
Hardworking, and highly motivated to lend combined knowledge and skills to enhance business performance. I operate well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful, with a passion for growth and efficiency to meet company needs and increase service value.
Overview
4
4
years of professional experience
Work History
Trainer
McDonald's
Tampa, FLORIDA
11.2024 - 08.2025
- Conducted training sessions for new crew members on operational procedures.
- Assisted staff in mastering customer service techniques and menu knowledge.
- Demonstrated proper food handling and safety practices to maintain compliance.
- Cashier/ and electronic helper.
Host
Mikados
Front Royal, Virginia
05.2022 - 08.2024
- Monitored restaurant activity to determine seating and dining flow.
- Ordered or requisitioned supplies and equipment for tables and serving stations.
- Greeted guests in a friendly and professional manner, providing excellent customer service.
- Took online orders and completed them.
- Trained new staff members on proper hosting etiquette and procedures.
Server
Mikados
Front Royal, Virginia
05.2022 - 08.2024
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
- Informed customers of daily specials.
- Informed kitchen of special dietary needs or requests, delivering personalized meal options.
- Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations.
- Attended company and restaurant required trainings and meetings, improving skills.
- Swept and mopped floors and removed trash.
Cashier
Little Ceaser
Front Royal, Virginia
12.2021 - 05.2022
- Maintained cash accuracy by working with supervisor to correct deficiencies.
- Counted and balanced cash drawer at the beginning and end of each shift.
- Assisted customers with locating items throughout the store when needed.
- Performed opening and closing duties such as counting money, balancing registers and reconciling discrepancies.
- Informed customers of special promotions, loyalty programs, and discounts.
- Enforced store safety and cleanliness standards, reducing hazards.
Line Cook
Little Ceaser
Front Royal, Virginia
12.2021 - 05.2022
- Supervised work of kitchen staff.
- Practiced safe food handling procedures in accordance with local health regulations.
- Monitored stock levels throughout shift and communicated needs for restocking supplies to management.
- Inspected and cleaned food preparation areas, equipment, and work surfaces and service areas to follow safe and sanitary food-handling practices.
Education
High School Diploma -
Skyline High School
VirginaSkills
- Reservations Management
- Telephone Etiquette
- Customer Service
- Team Collaboration
- Menu Knowledge
- Problem Solving Abilities
- Positive Attitude
- Cash Handling
Timeline
Trainer
McDonald's
11.2024 - 08.2025
Host
Mikados
05.2022 - 08.2024
Server
Mikados
05.2022 - 08.2024
Cashier
Little Ceaser
12.2021 - 05.2022
Line Cook
Little Ceaser
12.2021 - 05.2022
High School Diploma -
Skyline High School