Khianti Terry

• Supported students through admissions process by answering questions and assisting with forms.
• Explained admissions procedures and courses offered to potential students.
• Reviewed admissions applications to check students' eligibility for acceptance.
• Maximized 25 enrollments per month working closely with students and parents to boost conversion rates of prospective students

• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Managed over 50 customer calls per day and increased sales by 10%

Developed and implemented sales strategies to increase profits.

• Used customer insights to develop innovative sales strategies to increase sales.
• Listened to customer needs and desires to identify and recommend optimal products.

• Collaborated with cross-functional teams to establish successful execution of projects and campaigns.
• Tracked and reported on marketing campaign responses
• Continually maintained 60% sales close rate

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Resolved concerns with products or services to help with retention and drive 10% sales