KHIN LAPYAE NAING
Sacramento,USA
Summary
Results-driven professional with extensive leadership experience in retail and food service sectors. Expertise in team supervision, customer satisfaction enhancement, and operational optimization. Strong interpersonal skills combined with adaptability and meticulous attention to detail. Committed to leveraging management experience and proactive work ethic to drive team performance.
Overview
6
6
years of professional experience
Work History
AT YOUR SERVICE Associate
Macy's, Arden Fair
03.2024 - Current
- Provide exceptional customer service by addressing inquiries and resolving issues efficiently.
- Assist customers with product selection, ensuring a positive shopping experience.
- Collaborate with team members to maintain store organization and visual merchandising standards.
- Utilize point-of-sale systems to process transactions accurately, and handle cash.
Store Front Associate
85c Bakery Cafe
02.2022 - 10.2023
- Greeted customers, and provided prompt assistance in locating desired products, enhancing overall customer satisfaction and loyalty.
- Monitored inventory levels to anticipate and replace low stock, ensuring optimal product availability.
- Arranged and showcased baked goods in appealing bakery cases to enhance sales.
Shift Manager
Good Eats
08.2019 - 02.2021
- Cultivated strong relationships with team members, management, and customers to enhance productivity and morale.
- Supervised hourly and temporary staff, directing work and reviewing processes for efficiency.
- Ensured high standards of customer service during fast-paced, high-volume operations.
- Managed scheduling of staff shifts to guarantee adequate coverage consistently.
Medical Volunteer
Sutter Health
05.2019 - 02.2020
- Assist nurses and medical staff in order to improve safety, comfort, and care of patients.
- Coordinate with Emergency Room staff to stock cubicles, desks, office supplies and basic medical supplies for emergency rooms.
- Visit patient periodically to ensure they are as comfortable as possible, fetching blankets, pillows, water, reading materials and other items.
Education
Associate of Science - Biological Science
California State University - Sacramento
Sacramento, CA12.2019
Discourse of Advertisement
CONNECT University
06-2016
Mini Theatre Program - undefined
CONNECT University
08.2016
Skills
- Team collaboration and management
- Detail-oriented efficiency
- Customer relationship building
- Multitasking and prioritization
- POS system operation and cash handling
- Performance coaching
Timeline
AT YOUR SERVICE Associate
Macy's, Arden Fair
03.2024 - Current
Store Front Associate
85c Bakery Cafe
02.2022 - 10.2023
Shift Manager
Good Eats
08.2019 - 02.2021
Medical Volunteer
Sutter Health
05.2019 - 02.2020
Mini Theatre Program - undefined
CONNECT University
Associate of Science - Biological Science
California State University - Sacramento
Discourse of Advertisement
CONNECT University
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