Khloe Casey
Allergy ARTS
Amarillo,TX
3
years of professional experience
Work History
Medical Receptionist
5 Months- Maintained organized patient records, enhancing retrieval speed and accuracy during visits.
- Trained new reception staff on office protocols and software systems to improve team efficiency.
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Managed multi-line phone system and pleasantly greeted patients.
- Transcribed phone messages and relayed to appropriate personnel.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
Medical Receptionist
7 Months- Managed patient scheduling and appointment confirmations using electronic health record systems.
- Assisted patients with insurance verification and eligibility checks to streamline admission process.
- Processed patient intake forms accurately, ensuring compliance with healthcare regulations.
- Coordinated communications between medical staff and patients for efficient service delivery.
Assistant Manager
2 Years 5 Months- Assisted in daily operations, ensuring compliance with company policies and procedures.
- Coordinated employee schedules to optimize staffing levels during peak hours.
- Provided training and support to new team members, fostering a collaborative work environment.
- Monitored inventory levels, identifying discrepancies and facilitating timely restocking efforts.
Education
No Degree
High School Diploma
Skills
Front desk operations
Telephone etiquette
Appointment scheduling
HIPAA compliance
Insurance verification
Payment collection
Timeline
Medical Receptionist
Allergy ARTS
03.2026 - CurrentRead More
Medical Receptionist
I40 First Medical
08.2025 - 03.2026Read More
Assistant Manager
Academy Sports Outdoors
03.2023 - 08.2025Read More
WTAMU
No Degree
Read More
Amarillo High School
High School Diploma
Read More