Professional Summary
Overview
Work History
Education
Skills
ADDITIONAL INFORMATION
Additional Information
Timeline

Khloie McCoy

Erika Hammond
Franklin
1
year of professional experience

Customer Service Representative supporting customers by resolving 11–20 issues per week through clear communication, calm problem-solving, and steady follow-through. Works across issue resolution, account updates, and service interactions while keeping conversations accurate and professional. Brings a service-minded approach that supports customer satisfaction and team coordination.

Work History

Dietary Aide

11 Months
Erika Hammond | 09.2025 - Current
  • Homeview Rehab (Dietary Aide)
  • Assisted in meal preparation ensuring dietary restrictions were met for diverse clientele.
  • Maintained cleanliness and organization of kitchen and dining areas to promote food safety standards.
  • Implemented feedback from residents to enhance meal satisfaction and improve menu offerings.

Education

Franklin Community High School | Franklin, IN

Skills

Customer service
Guest relations
Phone etiquette
Appointment scheduling
Conflict resolution
Data entry
Calendar management
Filing
Microsoft Office
Reception
Merchandise restocking
Customer complaint handling

ADDITIONAL INFORMATION

I am in show choir and clubs and very active around my school

Additional Information

  • I am a very fast and hard worker
  • I enjoy working with other people who like to have fun

Timeline

Dietary Aide

Erika Hammond
09.2025 - CurrentRead More

Franklin Community High School

Read More
Khloie McCoy