Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Languages
Timeline
Generic

Khon Xiong

Madison

Summary

Dedicated Account Manager with four years of sales experience, excelling in relationship building and CRM software utilization. Successfully expanded the customer base and identified new market opportunities, driving revenue growth. Passionate about delivering exceptional customer service and fostering team collaboration to achieve strategic goals.

Overview

6
6
years of professional experience

Work History

Account Manager

Quincy Bioscience
Middleton
10.2022 - 07.2025
  • Developed and maintained strong relationships with key client, identified new market opportunities, and expanded customer base
  • Provided exceptional customer service throughout the entire sales process, ensuring high levels of customer satisfaction
  • Attended industry trade shows and conferences to network with potential clients and stay updated on market trends
  • Utilized CRM software to track leads, manage accounts, and analyze sales data for strategic decision-making

Sales Advisor

Bergstrom Automotive
Madison
07.2021 - 10.2022
  • Utilized persuasive selling techniques to upsell additional products and services, contributing to an increase in overall revenue
  • Collaborated with finance department to secure competitive financing options for customers, resulting in increased sales volume
  • Demonstrated in-depth knowledge of various car models, features, and specifications to assist customers in making informed purchasing decisions
  • Managed all aspects of the sales process from initial contact to final delivery, ensuring a seamless experience for the customer

Account Manager

Towne Park, Ltd.
Madison
07.2019 - 07.2020
  • Served as the main point of contact for all client inquiries and issue resolution
  • Trained new valet staff on company policies, procedures, and customer service standards
  • Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
  • Managed valet operations, overseeing a team of 13 staff members and ensuring efficiently parking and retrieval of vehicles for guests

Education

High school diploma -

Green Bay East High
Green Bay, WI
06.2014

Skills

  • Relationship building
  • CRM software utilization
  • Account management
  • Customer service
  • Microsoft office
  • Time management
  • B2B sales
  • Team collaborations
  • Upselling and cross-selling
  • Lead generation

Languages

Multilingual, English

Affiliations

  • Team captain in a local recreational sports league

Languages

Hmong
Native/ Bilingual

Timeline

Account Manager

Quincy Bioscience
10.2022 - 07.2025

Sales Advisor

Bergstrom Automotive
07.2021 - 10.2022

Account Manager

Towne Park, Ltd.
07.2019 - 07.2020

High school diploma -

Green Bay East High

Similar Profiles

CREATE PROFILE