Khrystyna Fedak
Wheaton,IL
Summary
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Nail Technician
09.2022 - Current
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Kept tidy and organized area to comply with cleanliness standards.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Oversaw schedule to manage appointments of new and existing clients.
Nail Technician
03.2018 - 02.2022
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Kept tidy and organized area to comply with cleanliness standards.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Oversaw schedule to manage appointments of new and existing clients.
Administrator
06.2017 - 03.2018
- Maintained personnel records and updated internal databases to support document management.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Collected, validated, and distributed information to employees.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
Cashier
02.2016 - 08.2016
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Master of Science - Ecology
University of Veterinary Medicine And Biotechnolog
50 Pekarska Street, Lviv, Ukraine01.2019
Skills
- Cash Handling
- Returns Processing
- Customer Assistance
- POS Systems
- Schedule Coordination
- Resource Optimization
- Customer Service
- Staff Management
- Employee Supervision
- Team Collaboration
- Documentation and Reporting
- Problem-Solving Skills
- Schedule Maintenance
- Promotional Planning
- Appointment Management
- Product Knowledge
- Time Management
- Verbal and Written Communication
Certification
- Certified Salesforce Administrator
Languages
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
English
Limited Working
Timeline
Nail Technician
09.2022 - Current
Nail Technician
03.2018 - 02.2022
Administrator
06.2017 - 03.2018
Cashier
02.2016 - 08.2016
Master of Science - Ecology
University of Veterinary Medicine And Biotechnolog
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