Khushbu Patel
Orlando
Summary
Results-driven professional with expertise in inventory management, data analysis, and problem-solving. Proven ability to coordinate operational tasks and manage multiple priorities, ensuring efficiency and compliance in high-volume retail settings.
Overview
8
8
years of professional experience
Work History
Liquor Store Manager
Spring City Liquor
Spring City
01.2026 - 05.2026
- Managed daily store operations and ensured smooth customer service.
- Managed procurement and inventory operations in high-volume retail environment, ensuring product availability and effective cost controls.
- Evaluated supplier proposals, pricing structures, and product offerings to support purchasing decisions and maximize profitability.
- Negotiated pricing, delivery schedules, promotional agreements, and product allocations with distributors and suppliers.
- Processed and managed a high volume of purchase orders, invoices, and receiving documentation while ensuring accuracy and compliance with company policies.
- Performed invoice reconciliation and resolved discrepancies between purchase orders, deliveries, and vendor invoices.
- Maintained strong working relationships with suppliers and internal stakeholders to coordinate product availability, inventory needs, and business objectives.
- Monitored supplier performance on product quality, delivery timeliness, and service levels, implementing corrective actions.
- Analyzed sales trends, inventory data, and demand forecasts to support purchasing decisions and inventory planning.
- Managed multiple priorities simultaneously in a fast-paced environment while maintaining accuracy and meeting deadlines.
- Utilized inventory management and point-of-sale systems to track inventory levels, generate reports, and support purchasing activities.
- Led daily operations and supervised staff, utilizing strong organizational, communication, and problem-solving skills.
- Trained and supervised employees, coordinated workflows, and ensured compliance with company procedures and regulatory requirements.
- Consistently demonstrated ownership, accountability, and a sense of urgency in resolving operational and supplier-related issues.
Student Success Specialist
East Tennessee State University
Johnson City
01.2024 - 07.2024
- Managed a high volume of student caseloads while maintaining accurate records, tracking progress, and ensuring compliance with university policies and procedures.
- Coordinated with departments, faculty, and administrative stakeholders to facilitate student success initiatives and resolve complex issues, enhancing collaborative efforts across the institution.
- Analyzed student data, academic records, and program requirements to identify solutions and support informed decision-making.
- Served as the primary point of contact for students, faculty, and staff, providing timely communication and issue resolution in a fast-paced environment.
- Maintained detailed documentation, reports, and case records while ensuring accuracy, completeness, and adherence to institutional guidelines.
- Managed multiple projects and priorities simultaneously, consistently meeting deadlines and organizational objectives.
- Conducted reviews of student eligibility, academic progress, and program requirements to ensure compliance with established policies and regulations.
- Facilitated meetings and coordinated resources among internal and external stakeholders to achieve program goals and improve operational efficiency.
- Identified process improvement opportunities and implemented solutions, streamlining service delivery and increasing administrative effectiveness.
- Demonstrated strong organizational skills, attention to detail, and accountability while managing sensitive information and confidential records.
- Developed and delivered presentations and training materials, equipping diverse audiences with educational resources to support student success.
- Exercised independent judgment and problem-solving skills to address complex student concerns and operational challenges.
Disability Service Coordinator
East Tennessee State University
Johnson City
08.2021 - 05.2023
- Managed a high volume of student accommodation requests and case files while ensuring compliance with institutional policies, federal regulations, and documentation requirements.
- Reviewed, analyzed, and evaluated confidential documentation to determine eligibility and support service recommendations, maintaining accuracy and attention to detail.
- Coordinated with faculty, staff, students, and external service providers to implement accommodations, resolving complex issues efficiently to enhance student support.
- Maintained detailed records, reports, and case documentation, ensuring compliance with regulatory standards and organizational procedures.
- Served as the primary point of contact for stakeholders, providing guidance, resolving concerns, and facilitating effective communication across multiple departments.
- Managed multiple projects, deadlines, and competing priorities while maintaining a high level of organization and accountability.
- Interpreted policies, procedures, and regulatory requirements to ensure consistent and compliant implementation of services.
- Conducted audits and reviews of documentation and accommodation processes to ensure accuracy, completeness, and compliance.
- Collaborated with cross-functional teams to develop and implement process improvements that increased operational efficiency and service effectiveness.
- Analyzed data and prepared reports that informed decision-making and program assessments, contributing to strategic planning initiatives.
- Demonstrated strong problem-solving skills by identifying issues, evaluating alternatives, and implementing effective solutions.
- Delivered presentations, training sessions, and educational programs to students, faculty, and staff regarding policies, procedures, and compliance requirements.
- Exercised independent judgment and decision-making while managing sensitive information and confidential records.
- Developed and maintained collaborative relationships with internal and external stakeholders, facilitating alignment with organizational objectives.
Customer Service Coordinator
Food City
Harriman
03.2018 - 08.2020
- Coordinated daily front-end operations in a high-volume retail environment, ensuring efficient workflow, customer satisfaction, and compliance with company policies and procedures.
- Served as the primary point of contact for customer concerns, resolving issues through effective problem-solving, communication, and decision-making.
- Managed and prioritized multiple operational tasks simultaneously while maintaining accuracy and meeting deadlines in a fast-paced setting.
- Demonstrated strong organizational skills, attention to detail, and accountability while managing high-volume customer interactions and operational responsibilities.
- Collaborated with store leadership, department managers, vendors, and team members to support operational objectives and maintain service standards.
- Coordinated scheduling, staffing needs, and workflow assignments to optimize coverage and enhance operational effectiveness.
- Trained, mentored, and supported employees on company procedures, customer service standards, and compliance requirements.
- Monitored operational performance and identified process improvement opportunities, resulting in enhanced efficiency and customer experience.
- Analyzed operational data, sales trends, and customer feedback to inform decision-making and enhance service delivery.
- Conducted reviews of transactions, documentation, and operational processes to ensure accuracy and compliance with established standards.
- Worked independently and collaboratively within a team environment to resolve issues, meet performance goals, and support business objectives.
- Developed and maintained positive relationships with customers, vendors, and internal stakeholders through professional communication and responsive service.
Education
Bachelor of Science - Information Science
East Tennessee State University
Johnson City, TN05-2023
Skills
- Inventory Management
- Payment processing
- Budget Monitoring
- Data management
- Data Analysis & Reporting
- Business management
- Microsoft Excel
- Microsoft Office Suite
- Project Management Skills
- Project management
- Business intelligence
- Problem-solving aptitude
- Multitasking
- Interpersonal communication
- Customer communication
- Communication skills
Timeline
Liquor Store Manager
Spring City Liquor
01.2026 - 05.2026
Student Success Specialist
East Tennessee State University
01.2024 - 07.2024
Disability Service Coordinator
East Tennessee State University
08.2021 - 05.2023
Customer Service Coordinator
Food City
03.2018 - 08.2020
Bachelor of Science - Information Science
East Tennessee State University